Avaya Business Communication Manager 5.0 - Configuration - Devices Manual do Utilizador Página 122

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122 Set access to call answer features configuration
Nortel Business Communication Manager 5.0
Configuration — Devices
NN40170-500 02.04 Standard
August 2009
Copyright © 2009 Nortel Networks
Procedure steps
Step Action
5 In Element Manager, click Configuration > Telephony > Sets > Active
Sets.
6 Click the Capabilities and Preferences tab.
7 Click the Capabilities tab.
8 Select the Auto hold check box.
--End--
Configuring call transfer
Calls coming in can be transferred after they are answered, or automatically
transferred if they are not answered at the target telephone.
Configuring call transfer procedures navigation
Configuring transfer of unanswered calls (page 122)
Configuring Callback (page 122)
Configuring transfer of unanswered calls
Telephones which do not use call forward to a voice mail system, can be
programmed to forward unanswered external calls to a designated prime
telephone.
Procedure steps
Step Action
1 In Element Manager, click Configuration > Telephony > Sets > Active
Sets > Line Access.
2 Select the DN of the set to which you want to transfer the calls.
3 In the Fwd No Answer field, enter the number of the telephone to which
incoming calls are to be redirected.
--End--
Configuring Callback
When you direct an answered call to another telephone, the system monitors
the call to ensure it is answered. If no one answers the call within a set length
of time, the system returns the call to you.
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