Avaya Business Communication Manager 5.0 - Configuration - Devices Manual do Utilizador descarregar pdf (Página 112)

112 Set access to call answer features configuration

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Configuring for calls direct to set

If a call comes into a designated line button, you press that button to answer

the call. If there are no line buttons on your telephone, or the call rings but no

line buttons light up, choose one of three ways to answer a call at your

telephone:

• lift the receiver.

• press the Handsfree button and speak through the external speaker.

• answer through a headset.

Calls can also have special ring tones, depending on distinctive ring values

for the lines and the telephone.

Attention: The handsfree button and the headset are not available on all

telephones.

Configuring for calls direct to set procedures navigation

• Configuring handsfree and handsfree answerback (page 112)

Configuring handsfree and handsfree answerback

Enable Handsfree (HF) to use the telephone speakers or a headset.

Enable HF answerback to allow users to answer a call without lifting the

handset, or to use a headset.

This feature is set on a per-telephone basis through Element Manager.

Procedure steps

Step Action

1 Click Configuration > Telephony > Sets > Active Sets.

2 Select the DN record for the telephone for which you want to enable or

disable handsfree.

3 Click the Capabilities and Preferences tab.

4 In the bottom frame, click the Capabilities tab.

5 Select or clear the HF answerback check box.

6 Set the Handsfree field to Auto, Standard, or None.

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Avaya Business Communication Manager 5.0 - Configuration - Devices Manual do Utilizador Página 112