Avaya B5800 Manual do Utilizador descarregar pdf (Página 178)

3. Click the Voicemail tab.

4. In the Voicemail Type drop-down box, select Avaya Aura Messaging.

Note:

Fields applicable to this mode of voicemail support remain enabled.

5. To enable the local B5800 Branch Gateway system features for Embedded

Voicemail auto attendants and announcements, in the Use embedded for AA and

Announcements drop-down box, select the appropriate embedded voicemail. The

announcements are those that the callers hear when the call in on hold.

Note:

You must also enable the announcements. Do this by selecting the check box for

Announcements On which appears when you select Hunt Group >

Announcements tab and Users > Announcements tab.

6. In the AAM Number field, enter the extension number configured for mailbox

access to the Avaya Aura

Messaging system. Note that this number is

automatically routed via the active Avaya Aura

Session Manager line. It does not

need to be routed through the normal branch call routing.

7. In the AAM PSTN Number field, enter the PSTN number to which you want to

reroute attempts to access mailboxes when the Avaya Aura

Session Manager

line(s) are out of service. (This field is optional.)

When calls to access voicemail are routed by this method, the calls go through the

PSTN trunk that is configured on the B5800 Branch Gateway.

Note:

The PSTN voicemail number requires a corresponding Short Code entry so that

the calls are routed to the correct line during rainy-day operation.

8. For the Enable Voicemail Instructions Using DTMF check box, do one of the

following:

a. To send the voicemail instructions as DTMF tones, ensure the Enable

Voicemail Instructions Using DTMF check box is selected (that is,

checked).

When this check box is selected, the voicemail mail box number of the recipient

and the appropriate digit(s), such as # or ## that are used to leave or collect a

message, are automatically sent as DTMF tones so the caller does not need to

enter those digits.

b. To require the caller to dial the user's voicemail mail box to send the required

DTMF digits, do not select this check box (that is, the check box is not

checked).

The capability to turn this feature off is provided because there may be networks

where the DTMF digits may not correctly reach the messaging system due to

a provider's network characteristics. When this feature is turned off, the DTMF

Voicemail configuration

178 Implementing B5800 Branch Gateway for a CS 1000 Configuration October 2012

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