Avaya Configuring and Troubleshooting Bay Dial VPN (DVS) Networks Manual do Utilizador Página 157

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Troubleshooting
302272-A Rev. 00 C-15
Troubleshooting Specific Protocols
Read the following section if you have isolated the problem to a network protocol.
If the problem appears to be with the Internet Protocol (IP), refer to the BayRS
manual, Troubleshooting and Testing.
The following references have detailed protocol information, including examples,
that may help you isolate and correct a problem. They do not, however, have
explicit troubleshooting information. For information on:
Frame relay, refer to the BayRS guides, Configuring Frame Relay Services for
IP Routing, or Configuring Switched Access to Frame Relay, as appropriate
for your system
PPP, refer to the BayRS manual, Configuring PPP Services
Troubleshooting a Site Manager Problem
If you appear to be having a problem with Site Manager, refer to the BayRS
manual, Troubleshooting and Testing. Examples of Site Manager problems
include:
Inability to start Site Manager or establish a Site Manager session with the
router
No response from the target device
UNIX workstation generating core dumps
Inability to find a file, a UDP port number for SNMP, or a valid working
directory or path
Troubleshooting Remote Access Concentrator Problems
The Remote Access Concentrator hardware platform provides a hardware
installation guide that contains troubleshooting information. Many problems that
occur after an Remote Access Concentrator is running are due to improper
configuration of the Remote Access Concentrator or a host. If you appear to have
a problem with Remote Access Concentrator software, refer to Managing Remote
Access Concentrators Using Command Line Interfaces. Table 2
summarizes some
symptoms that can affect the Remote Access Concentrator, offers some probable
causes, and suggests corrective actions that you can take.
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