Avaya CallPilot Message Networking Manual do Utilizador descarregar pdf (Página 42)

Chapter 4 Setting up AMIS

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Testing network message capability

Use the AMIS Loopback Mailbox to test your network message capability. The Loopback

Mailbox is a test mailbox that lets you determine whether AMIS messages are being sent over the

network. Each site in a network has a Loopback Mailbox.

To test AMIS using the Loopback Mailbox, record a message and send it to the Loopback Mailbox

of another site in the network. The Loopback Mailbox sends the message back to the mailbox you

use at your location. This lets you see if your site’s network identification number is properly set

up and if your site can receive messages from other sites in the network.

Before you test network message capability

For your local and destination sites

1 Check that you have Network Delivery, Network Reply and Network Receive enabled in your

General Networking settings. For more information refer to “Setting the general networking

properties” on page 11.

2 Check that there is no Call Blocking during the time that you want to test the Loopback

Mailbox. For more information refer to “Setting up Call Blocking times” on page 31.

For your local sites

1 Check that the mailbox you use to send the network message from has a Class of Service that

has networking enabled. For more information refer to the CallPilot Manager Set Up and

Operation Guide.

2 If you use a CallPilot Mini system, the loopback mailbox uses the Restriction/Permission list

(RPL) that you assign to unspecified users in CallPilot Manager. Make sure that:

• the RPL that you assign to unspecified users refers to a Class of Service that has Message

Networking enabled so that you can test the Loopback Mailbox. For more information on

RPLs refer to CallPilot Manager Help.

• the destination site phone number is not restricted.

For your destination sites

1 Make sure that in the destination site’s AMIS Network Properties that Loopback is enabled.

For more information refer to “To set up AMIS networking properties” on page 28.

2 If you use a CallPilot Mini system, the local phone number is not restricted for the destination.

Note: The Loopback Mailbox is created automatically when AMIS is installed. If the

mailbox number length is 2 digits, the Loopback Mailbox number is 13. If the mailbox

number length is 4 digits, the Loopback Mailbox number is 1003. If the Group List

leading digit is 1, then the leading digit of the Loopback Mailbox is 2 instead of 1. The

following table shows you how to determine your Loopback Mailbox number.

1 2 ... 37 38 39 40 41 42 43 44 45 46 47 ... 73 74

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Avaya CallPilot Message Networking Manual do Utilizador Página 42