Avaya CallPilot Unified Messaging BCM Rls 6.0 Manual do Utilizador

Consulte online ou descarregue Manual do Utilizador para Software Avaya CallPilot Unified Messaging BCM Rls 6.0. Avaya CallPilot Unified Messaging BCM Rls 6.0 User's Manual Manual do Utilizador

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Resumo do Conteúdo

Página 1 - CallPilot Unified Messaging

BCM Rls 6.0 CallPilot Unified Messaging Task Based Guide

Página 2 - All Rights Reserved

CallPilot Unified Messaging 10 NN40011-019 Issue 1.2 BCM Rls 6.0 Before Installing Unified Messaging  In Element Manager, enable the Unified

Página 3

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 11 3. If you are presented with the Certificate Error window, click on Con

Página 4 - Table of Contents

CallPilot Unified Messaging 12 NN40011-019 Issue 1.2 BCM Rls 6.0 6. In the Welcome to BCM window, ensure the Main tab has been selected

Página 5

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 13 9. You will be presented with the User Applications screen. Click CallPilot Unifi

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CallPilot Unified Messaging 14 NN40011-019 Issue 1.2 BCM Rls 6.0 11. The File Download dialogue box appears. 12. Click Run. 13. Unified Messa

Página 7 - Unified Messaging Clients

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 15 14. Click Run again. 15. The files will be extracted. 16. Click Next on the

Página 8 - Software Requirements

CallPilot Unified Messaging 16 NN40011-019 Issue 1.2 BCM Rls 6.0 17. The Server Information & Language selection screen appears. Enter the loca

Página 9 - Flowchart

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 17 19. The application is now ready to install. Click the Install button

Página 10 - Installing Unified Messaging

CallPilot Unified Messaging 18 NN40011-019 Issue 1.2 BCM Rls 6.0 21. The progress window will appear whilst the application is installing.

Página 11

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 19 3. Double click the Internet Options icon. 4. The Internet Properties window a

Página 12

CallPilot Unified Messaging 2 NN40011-019 Issue 1.2 BCM Rls 6.0 Copyright © 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts h

Página 13

CallPilot Unified Messaging 20 NN40011-019 Issue 1.2 BCM Rls 6.0 8. Click the OK button. Logging into CallPilot Unified Messaging 1. Open your e

Página 14

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 21 4. Click the Download now button. This will download a list of all the mailboxes

Página 15

CallPilot Unified Messaging 22 NN40011-019 Issue 1.2 BCM Rls 6.0 General Tab. This screen contains the following information/ options: Attribu

Página 16

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 23 Accessing the CallPilot Desktop Messaging Properties You may wish to change certai

Página 17

CallPilot Unified Messaging 24 NN40011-019 Issue 1.2 BCM Rls 6.0 The General Tab Use this tab to provide the following information:  Server:

Página 18

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 25 MyCallPilot… from the system tray icon. You can also choose to be notified if the

Página 19 - 5. Click the Programs tab

CallPilot Unified Messaging 26 NN40011-019 Issue 1.2 BCM Rls 6.0  Include Message Header when forwarding or replying: If checked, text message

Página 20 - 8. Click the OK button

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 27 The Address Book Tab. Use the Address Book tab to download the CallPilot Addre

Página 21 - CallPilot MWI Configuration

CallPilot Unified Messaging 28 NN40011-019 Issue 1.2 BCM Rls 6.0 is always up-to-date and does not use up additional disk space on your computer. Y

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CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 29 Device options:  Telephone: If selected, indicates that you want to lis

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CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 3 Downloading documents For the most current versions of documentation, see the Avaya

Página 24

CallPilot Unified Messaging 30 NN40011-019 Issue 1.2 BCM Rls 6.0 CallPilot Desktop Messaging Interface When you open youir e-mail client, your Cal

Página 25

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 31 To create a new message from the Tool Bar Icon: 1. From the Tool Bar select the

Página 26

CallPilot Unified Messaging 32 NN40011-019 Issue 1.2 BCM Rls 6.0 3. Choose to record via a telephone or your PC speakers. 4. On the CallPilot

Página 27

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 33 Note: You cannot change your recording device during the creation of a CallPilot m

Página 28

CallPilot Unified Messaging 34 NN40011-019 Issue 1.2 BCM Rls 6.0 9. You may wish to select which Address Book to use. 10. Select the name of th

Página 29

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 35 12. Enter a subject for the message in the Subject text box. 13. If you wish to

Página 30 - Composing Messages

CallPilot Unified Messaging 36 NN40011-019 Issue 1.2 BCM Rls 6.0 14. To send the message, click the Send Message icon. 15. The recipient will re

Página 31

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 37 4. If you select Telephone, the phone rings when you open a message, and the mess

Página 32

CallPilot Unified Messaging 38 NN40011-019 Issue 1.2 BCM Rls 6.0 Adding Attachments to Messages Before sending a message, you can attach a voice, f

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CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 39 4. The contents of the file will appear in the Text Window. 5. Enter an addre

Página 34

CallPilot Unified Messaging 4 NN40011-019 Issue 1.2 BCM Rls 6.0 Table of Contents CallPilot Unified Messaging ...

Página 35

CallPilot Unified Messaging 40 NN40011-019 Issue 1.2 BCM Rls 6.0 3. From the list of printers, select CallPilot Fax, then click Print or OK. 4

Página 36 - To Play a Voice Message

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 41 5. To send your fax to a fax machine select Fax Machine from the Send Using drop

Página 37

CallPilot Unified Messaging 42 NN40011-019 Issue 1.2 BCM Rls 6.0 8. You can then browse for a specific cover page by selecting the Browse button.

Página 38

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 43 10. The cover page can be previewed by clicking the Preview button. 11. Click C

Página 39

CallPilot Unified Messaging 44 NN40011-019 Issue 1.2 BCM Rls 6.0 12. To send your fax to a CallPilot or e-mail recipient, select CallPilot Desktop

Página 40

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 45 Fax Annotation 1. To annotate a fax, Click on the Annotation menu. 2. The An

Página 41

CallPilot Unified Messaging 46 NN40011-019 Issue 1.2 BCM Rls 6.0 Viewing a Fax Message To view a Fax message: 1. Double click on the Fax Message

Página 42

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 47 Changing Your Default Audio Device and Telephone Number You may wish to change the

Página 43 - Fax window. Click Send

CallPilot Unified Messaging 48 NN40011-019 Issue 1.2 BCM Rls 6.0 3. You can select either the Telephone or Computer as the Audio Device.

Página 44

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 49 Downloading the Address Book The CallPilot Address Book contains the names and add

Página 45 - Fax Annotation

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 5 Troubleshooting Tips ... 52 Voic

Página 46 - Viewing a Fax Message

CallPilot Unified Messaging 50 NN40011-019 Issue 1.2 BCM Rls 6.0 4. To refresh the list on a regular basis, check the Remind me… box and enter th

Página 47

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 51 3. Click the Change Password button. 4. Enter your old password i

Página 48

CallPilot Unified Messaging 52 NN40011-019 Issue 1.2 BCM Rls 6.0 Troubleshooting Tips Before you install Unified Messaging, make sure the email cli

Página 49 - Downloading the Address Book

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 53 Troubleshooting after Logging on The Subscriber Cannot Send a CallPilot Message T

Página 50

CallPilot Unified Messaging 54 NN40011-019 Issue 1.2 BCM Rls 6.0 "Unknown" Appears in the Sender Field In some messages, the subscrib

Página 51

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 55 Windows Vista Mail Purge Messages Fail Due to Microsoft Limitations To ke

Página 52 - Troubleshooting Tips

CallPilot Unified Messaging 56 NN40011-019 Issue 1.2 BCM Rls 6.0 Avaya Documentation Links  Unified Messaging Configuration guide  Desktop Mess

Página 53 - Non-delivery Notification

CallPilot Unified Messaging 6 NN40011-019 Issue 1.2 BCM Rls 6.0 CallPilot Unified Messaging Overview CallPilot Unified Messaging is a multimedia m

Página 54 - Messages no Longer on Server

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 7 Hardware Requirements The following list contains both the minimum and recommended

Página 55 - Limitations

CallPilot Unified Messaging 8 NN40011-019 Issue 1.2 BCM Rls 6.0 Software Requirements Supported Integrated Clients Unified Messaging supports the f

Página 56 - Avaya Documentation Links

CallPilot Unified Messaging NN40011-019 Issue 1.2 BCM Rls 6.0 9 Flowchart The following Flowchart depicts the correct steps to install, configure

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