Avaya 4600 Series IP Telephone Guia do Utilizador

4600 Series IP Telephone LAN Administrator Guide555-233-507Issue 7October 2007

Introduction10 4600 Series IP Telephone LAN Administrator Guide Sets that support both protocols, for example, the 4610SW, do not support each protoco

Server Administration100 4600 Series IP Telephone LAN Administrator Guide BRURI “ ” (Null) URI used for backup and restore of user data to HTTP file s

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 101 DIALPLAN “ ” (Null) The Dial Plan for SIP telephones. Valid values are

Server Administration102 4600 Series IP Telephone LAN Administrator Guide DSTSTART 1SunApr2L Daylight Savings Time Start Date for SIP telephones. Vali

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 103 FTPUSERSTAT 1 Administered user permissions for FTP backup/restore fil

Server Administration104 4600 Series IP Telephone LAN Administrator Guide ICMPDU 1 Internet Control Message Protocol Destination Unreachable transmiss

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 105 OPSTAT 111 Options status flags. Consists of 3 “bits” where each digit

Server Administration106 4600 Series IP Telephone LAN Administrator Guide PHY2PRIO 0 Layer 2 priority value for frames received on or forwarded to the

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 107 RESTORESTAT 1 FTP backup/restore file status. If the telephone support

Server Administration108 4600 Series IP Telephone LAN Administrator Guide SNMPSTRING " " (Null) For pre-Release 2.8 only: Text string contai

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 109 Note:Note: The 4630/4630SW and 4620/4620SW/4621SW/4622SW/4625SW IP Tel

Document OrganizationIssue 7 October 2007 11 Document OrganizationThe guide contains the following sections:Chapter 1: Introduction Provides an overvi

Server Administration110 4600 Series IP Telephone LAN Administrator Guide DNS AddressingAs of Release 1.5, the 4600 IP Telephones support DNS addresse

Enhanced Local DialingIssue 7 October 2007 111 Enhanced Local Dialing The 4610SW, 4620/4620SW, 4621SW, 4622SW, 4625SW, and 4630/4630SW have a variety

Server Administration112 4600 Series IP Telephone LAN Administrator Guide Example: A corporate voice network has a 4-digit dialing plan. The corporate

Customizing the 4630/4630SW IP TelephoneIssue 7 October 2007 113 x = any dialpad digit (i.e., 0-9)Z or z = present dial tone to the user (for example,

Server Administration114 4600 Series IP Telephone LAN Administrator Guide In Table 11, parameters shown with a Mandatory status must be accurate and n

Customizing the 4630/4630SW IP TelephoneIssue 7 October 2007 115 Note:Note: For assistance in developing local Web sites tailored to the 4630 IP Telep

Server Administration116 4600 Series IP Telephone LAN Administrator Guide 4630/4630SW Backup/Restore4630/4630SW users can create an FTP backup file fo

Customizing the 4630/4630SW IP TelephoneIssue 7 October 2007 117 If the Automatic Backup option is set to No, Speed Dial data, Options and Parameter s

Server Administration118 4600 Series IP Telephone LAN Administrator Guide Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW,and 4625SW IP TelephonesThe

Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP TelephonesIssue 7 October 2007 119 FTPUSERSTAT 1 Optional FTP User Permission. If set

Introduction12 4600 Series IP Telephone LAN Administrator Guide Change HistoryIssue 1.0 This document was issued for the first time in November 2000.

Server Administration120 4600 Series IP Telephone LAN Administrator Guide Web Access Application Parameters:SUBSCRIBELIST " " (Null) Option

Customizing 4610SW, 4620/4620SW, 4621SW, 4622SW, and 4625SW IP TelephonesIssue 7 October 2007 121 Note:Note: Appendix C: Creating Web Sites for Other

Server Administration122 4600 Series IP Telephone LAN Administrator Guide Application Status Flag, APPSTAT, to administer specific application functio

Backup/Restore for 4610SW, 4620/4620SW, 4621SW, 4622SW and 4625SW IP TelephonesIssue 7 October 2007 123 Backup/Restore for 4610SW, 4620/4620SW, 4621SW

Server Administration124 4600 Series IP Telephone LAN Administrator Guide might be ignored. The 4620 does not support displays of Cyrillic, Hebrew, Ha

Issue 7 October 2007 125 Chapter 5: Troubleshooting GuidelinesIntroductionThis chapter describes problems that might occur during 4600 Series IP Telep

Troubleshooting Guidelines126 4600 Series IP Telephone LAN Administrator Guide Table 14: Some Error Conditions in Operation of 4600 Series IP Telephon

Error ConditionsIssue 7 October 2007 127 The telephone was working, but does not work now, AND no lights are lit on the telephone and the display is n

Troubleshooting Guidelines128 4600 Series IP Telephone LAN Administrator Guide The telephone works, but the audio quality is poor, specifically: the u

Error ConditionsIssue 7 October 2007 129 The telephone works properly except for the Speaker.CAUSE: The Speaker was turned off on the PBX (H.323 telep

Document OrganizationIssue 7 October 2007 13 What’s New in Issue 7New material in this issue to support Release 2.8.3 software includes: ● Expansion T

Troubleshooting Guidelines130 4600 Series IP Telephone LAN Administrator Guide The TFTP or HTTP script file is ignored or not used by the telephone, A

Error ConditionsIssue 7 October 2007 131 The user indicates a 4610SW/4620/4620SW/4621SW/4622SW/4625SW-specific or 4630/4630SW-specific application is

Troubleshooting Guidelines132 4600 Series IP Telephone LAN Administrator Guide There are three areas where installers can troubleshoot problems before

The Clear Administrative OptionIssue 7 October 2007 133 C L E A R then restores all such data to default values. The C L E A R option does not affect

Troubleshooting Guidelines134 4600 Series IP Telephone LAN Administrator Guide The Reset Administrative OptionAs indicated in some troubleshooting pro

The Reset Administrative OptionIssue 7 October 2007 135 The 4601 IP Telephone flashes both Message Waiting indicators 500 milliseconds on, 500 millise

Troubleshooting Guidelines136 4600 Series IP Telephone LAN Administrator Guide Restart the TelephoneUse the following procedure to restart the telepho

The View Administration OptionIssue 7 October 2007 137 The View Administration OptionIf you are using static addressing and encounter problems, use th

Troubleshooting Guidelines138 4600 Series IP Telephone LAN Administrator Guide Table 15: Viewing Parameter Values Name System Value FormatModel 46ccD

The View Administration OptionIssue 7 October 2007 139 802.1X pass-thru modepass-thru with LogoffSupplicant mode If system parameter DOT1X = 0If syste

Introduction14 4600 Series IP Telephone LAN Administrator Guide EAP Extensible Application Protocol.Gatekeeper H.323 application that performs essen

Troubleshooting Guidelines140 4600 Series IP Telephone LAN Administrator Guide Error MessagesThe 4600 Series IP Telephones issue messages in English o

Error MessagesIssue 7 October 2007 141 Table 16: Possible Error Messages During Installation or Operation of 4600 Series IP Telephones Error Message C

Troubleshooting Guidelines142 4600 Series IP Telephone LAN Administrator Guide IP Address in use by another CAUSE: The telephone has detected an IP Ad

Error MessagesIssue 7 October 2007 143 During Registration Bad Router CAUSE: The telephone cannot find a router based on the information in the DHCP

Troubleshooting Guidelines144 4600 Series IP Telephone LAN Administrator Guide Incompatible CAUSE: This release of the Avaya Media Server does not su

Error MessagesIssue 7 October 2007 145 Registering... (SIP only)CAUSE: It is normal for this message to occasionally appear for a short time. If the m

Troubleshooting Guidelines146 4600 Series IP Telephone LAN Administrator Guide During Operation Connecting... CAUSE: The telephone and the H.323 call

Troubleshooting the 4601 IP TelephoneIssue 7 October 2007 147 Troubleshooting the 4601 IP TelephoneThis section describes specific problems that can o

Troubleshooting Guidelines148 4600 Series IP Telephone LAN Administrator Guide Telephones. However, rather than displaying messages, the 4601 turns it

Troubleshooting the 4601 IP TelephoneIssue 7 October 2007 149 Password Error VISUAL INDICATION: Message Waiting indicators at top of telephone and lef

Document OrganizationIssue 7 October 2007 15 SDP Session Description Protocol. A well-defined format for conveying sufficient information to discover

Troubleshooting Guidelines150 4600 Series IP Telephone LAN Administrator Guide

Issue 7 October 2007 151 Appendix A: Avaya - 46xx IP Telephone MIBDownloading the Avaya - 46xx IP Telephone MIBThe custom Management Information Base

Avaya - 46xx IP Telephone MIB152 4600 Series IP Telephone LAN Administrator Guide

Issue 7 October 2007 153 Appendix B: Creating Web Sites for the 4630/4630SW IP TelephoneIntroductionThis appendix describes the capabilities and limit

Creating Web Sites for the 4630/4630SW IP Telephone154 4600 Series IP Telephone LAN Administrator Guide General BackgroundThe 4630 IP Telephone displa

Browser Features and BehaviorIssue 7 October 2007 155 Document SkeletonCertain tags define the basic framework of an HTML document. Most browsers are

Creating Web Sites for the 4630/4630SW IP Telephone156 4600 Series IP Telephone LAN Administrator Guide ● <dfn> indicates a definition for a ter

Browser Features and BehaviorIssue 7 October 2007 157 Physical StylePhysical tags are effectively the opposite of content-based tags. The text in a ph

Creating Web Sites for the 4630/4630SW IP Telephone158 4600 Series IP Telephone LAN Administrator Guide Lists and TablesFor presentation of data in a

Browser Features and BehaviorIssue 7 October 2007 159 ● <tfoot> defines a footer for a table. This tag can contain multiple rows. Like the <t

Introduction16 4600 Series IP Telephone LAN Administrator Guide Conventions Used in This GuideThis guide uses the following textual, symbolic, and typ

Creating Web Sites for the 4630/4630SW IP Telephone160 4600 Series IP Telephone LAN Administrator Guide ● <a> specifies the full or relative URL

Browser Features and BehaviorIssue 7 October 2007 161 ● <input> defines most user input. The type of attribute defines the type of input to use.

Creating Web Sites for the 4630/4630SW IP Telephone162 4600 Series IP Telephone LAN Administrator Guide ColorsThe browser supports 256 colors. Colors

Design GuidelinesIssue 7 October 2007 163 Design GuidelinesThis section presents guidelines for developing a good model that effectively presents Web

Creating Web Sites for the 4630/4630SW IP Telephone164 4600 Series IP Telephone LAN Administrator Guide images during setup also speeds up image downl

Design GuidelinesIssue 7 October 2007 165 generates font information based on the cookie, form component, or configuration value, relative to the IP A

Creating Web Sites for the 4630/4630SW IP Telephone166 4600 Series IP Telephone LAN Administrator Guide Click-to-Dial FunctionalityEmbedded as <a h

Design GuidelinesIssue 7 October 2007 167 The generated code is rendered as this Web page:

Creating Web Sites for the 4630/4630SW IP Telephone168 4600 Series IP Telephone LAN Administrator Guide

Issue 7 October 2007 169 Appendix C: Creating Web Sites for Other 4600Series IP TelephonesIntroductionA Web browser is available for Web application d

Related DocumentsIssue 7 October 2007 17 Related Documents● DEFINITY® ECS (Enterprise Communication Server) Documentation Release 8.4 This CD contains

Creating Web Sites for Other 4600 Series IP Telephones170 4600 Series IP Telephone LAN Administrator Guide

Issue 7 October 2007 171 Appendix D: Administering Thin Client DirectoriesIntroductionIf you have a corporate database that supports the Lightweight D

Administering Thin Client Directories172 4600 Series IP Telephone LAN Administrator Guide

Issue 7 October 2007 173 Appendix E: The Push FeatureIntroductionRelease 2.1 of the 4600 Series IP Telephones provided support for a feature called “P

The Push Feature174 4600 Series IP Telephone LAN Administrator Guide ● Audio Messages (RTP) can be pushed. Pushed audio messages can drive the telepho

Issue 7 October 2007 175 Appendix F: Sample Upgrade Script FileIntroductionEach software release provides an updated script file, a sample of which is

Sample Upgrade Script File176 4600 Series IP Telephone LAN Administrator Guide ## SET PARAM "value1 value2" ##

IntroductionIssue 7 October 2007 177 ## non-Avaya servers. (0-65535) The default is 80.## Applies only to 46xx H.323 phones and 96xx SIP phones.##

Sample Upgrade Script File178 4600 Series IP Telephone LAN Administrator Guide #### SET VLANTEST 60############### ENHANCED LOCAL DIALING RULES ####

IntroductionIssue 7 October 2007 179 ################## APPLICATION ACCESS SETTINGS ################### These settings restrict access to certain ap

Introduction18 4600 Series IP Telephone LAN Administrator Guide ● Avaya Communication Manager Documentation Release 2.2 This document describes how to

Sample Upgrade Script File180 4600 Series IP Telephone LAN Administrator Guide #### When OPSTAT is set to 101, the user can access ## all options

IntroductionIssue 7 October 2007 181 ## SET AGCHEAD 0## SET AGCSPKR 0#### Headset Operational Mode## Controls whether the headset ignores a disconne

Sample Upgrade Script File182 4600 Series IP Telephone LAN Administrator Guide #### A list of one or more HTTP proxy server exception## domains se

IntroductionIssue 7 October 2007 183 ########### CONVERGED NETWORK ANALYZER SETTINGS ############## The CNA server## One or more CNA server IP Add

Sample Upgrade Script File184 4600 Series IP Telephone LAN Administrator Guide ## telephone have IEEE 802.1Q tags.## 0 for Auto, 1 for On, and 2 f

IntroductionIssue 7 October 2007 185 ## SET L2QSIG 6#### Secondary Ethernet Interface Priority Value## Sets the priority value for layer 2 frames to

Sample Upgrade Script File186 4600 Series IP Telephone LAN Administrator Guide ## 8 for debug## SET LOGLOCAL 5#### Syslog Server address## One s

IntroductionIssue 7 October 2007 187 ## be processed ## 0 for No## 1 for Yes## SET ICMPRED 0################### BACKUP/RESTORE SETTINGS ##

Sample Upgrade Script File188 4600 Series IP Telephone LAN Administrator Guide #### Power save mode for 3631 telephone. May be overridden ## by po

IntroductionIssue 7 October 2007 189 ################## ACCESS PROFILE 1 SETTINGS ################### Name for Access Profile 1. (0 to 31 ASCII ch

Related DocumentsIssue 7 October 2007 19 ● Avaya Extension to Cellular and Off-PBX Station (OPS) Installation and Administration Guide (210-100-500)Th

Sample Upgrade Script File190 4600 Series IP Telephone LAN Administrator Guide ## 0 for disable## 1 for TLS## 2 for LEAP## 3 for PEAP-

IntroductionIssue 7 October 2007 191 ## 2 for WEP-128## 3 for TKIP## 4 for AES## SET ENCRYPTP2 0#### Encryption key for Access Profile 2

Sample Upgrade Script File192 4600 Series IP Telephone LAN Administrator Guide ## 0 for off## 1 for on## SET WTPWRSAVP3 1#### Security mode

IntroductionIssue 7 October 2007 193 ################################################################

Sample Upgrade Script File194 4600 Series IP Telephone LAN Administrator Guide #### For 4620SW/4625SW sets that have been loaded with ## multi-byt

IntroductionIssue 7 October 2007 195 ## When FTPUSERSTAT is set to 2, the user can specify ## alternative FTP directory paths but is not allowed t

Sample Upgrade Script File196 4600 Series IP Telephone LAN Administrator Guide #### When PUSHCAP is set to 000, all push modes are disabled#### Wh

IntroductionIssue 7 October 2007 197 ## Note: ## This setting activates the Avaya Screen Saver which is ## different than the "idle screen&

Sample Upgrade Script File198 4600 Series IP Telephone LAN Administrator Guide #### Reregistration Timer## Controls an H.323 protocol timer. It is h

IntroductionIssue 7 October 2007 199 ## for SIP signaling messages. The default is 5060, but## valid values are 1 to 5 ASCII digits from 0 to 65535,

© 2007 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accura

Introduction20 4600 Series IP Telephone LAN Administrator Guide ● 4610SW IP Telephone User Guide (555-233-784)This document provides detailed informat

Sample Upgrade Script File200 4600 Series IP Telephone LAN Administrator Guide ## DSTSTOP sets the ending day for daylight savings time.## The defau

IntroductionIssue 7 October 2007 201 ## call is forwarded to the forward or coverage address. ## The default delay is one ring cycle.#### CALLFWDA

Sample Upgrade Script File202 4600 Series IP Telephone LAN Administrator Guide #### MWISRVR sets the IP Address or Fully-Qualified Domain## Name (FQ

IntroductionIssue 7 October 2007 203 ## than SIPPROXYSRVR.) This parameter may contain one## IP Address in dotted-decimal or URI format, optionally

Sample Upgrade Script File204 4600 Series IP Telephone LAN Administrator Guide ## phone. Up to 2 options may be selected. Values are in ## comma-s

IntroductionIssue 7 October 2007 205 ## Determines whether user can log out from phone.## 0 for No## 1 for Yes## SET PROVIDE_LOGOUT 1#######

Sample Upgrade Script File206 4600 Series IP Telephone LAN Administrator Guide ## SET ENABLE_MODIFY_CONTACTS 1#### Multiple Contacts Warning Display##

IntroductionIssue 7 October 2007 207 ## Exchange Server List## A list of one or more Exchange servers to be accessed## for contacts and calendar d

Sample Upgrade Script File208 4600 Series IP Telephone LAN Administrator Guide ## G.726 Payload Type## Specifies the RTP payload type to be used wit

IntroductionIssue 7 October 2007 209 #### Call Progress Tone Country## Country used for network call progress tones.## For Argentina use keyword

Related DocumentsIssue 7 October 2007 21 IETF DocumentsThe following documents provide standards relevant to IP Telephony and are available for free f

Sample Upgrade Script File210 4600 Series IP Telephone LAN Administrator Guide ## Specifies number of seconds to wait for a SIP ## registration re

IntroductionIssue 7 October 2007 211 ## 1 for Yes## SET TCP_KEEP_ALIVE_STATUS 1 #### TCP Keep Alive Time## Specifies number of seconds an idle p

Sample Upgrade Script File212 4600 Series IP Telephone LAN Administrator Guide ## SET MYCERTURL http://192.168.0.25/certsrv/mscep/mscep.dll#### HTTP P

IntroductionIssue 7 October 2007 213 #### Certificate Renewal Threshold## Specifies period of time after which to begin## certificate renewal requ

Sample Upgrade Script File214 4600 Series IP Telephone LAN Administrator Guide ## ## Secure SIP port## Destination TCP port used for secure SIP regi

IntroductionIssue 7 October 2007 215 #### SP_DIRTOPDN sets the Directory Topmost Distinguished## Name. You must set this value to a non-null value t

Sample Upgrade Script File216 4600 Series IP Telephone LAN Administrator Guide IF $MODEL4 SEQ 9630 GOTO SETTINGS9630IF $MODEL4 SEQ 9640 GOTO SETTINGS9

IntroductionIssue 7 October 2007 217 ############################################################## SETTINGS1608######################################

Sample Upgrade Script File218 4600 Series IP Telephone LAN Administrator Guide #### These settings are used to set the local display## language of you

IntroductionIssue 7 October 2007 219 #### setting level## 0 NORMAL level for most users (default)## 1 three lev

Introduction22 4600 Series IP Telephone LAN Administrator Guide ● SNMPv2 Management Information Base for the Internet Protocol using SMIv2, November 1

Sample Upgrade Script File220 4600 Series IP Telephone LAN Administrator Guide ## SET AUDIOSTHS 0####GOTO END############## END OF 4602 IP Phone Setti

IntroductionIssue 7 October 2007 221 ## 5 four levels softer than NORMAL## 6 five levels softer than NORMAL## 7 six l

Sample Upgrade Script File222 4600 Series IP Telephone LAN Administrator Guide ##################### AUDIO SETTINGS ######################### Headse

IntroductionIssue 7 October 2007 223 ## this URL is NULL ("") and this screen is not activated. #### NOTE:## Avaya hosts a web site for IP

Sample Upgrade Script File224 4600 Series IP Telephone LAN Administrator Guide ## 9 two levels louder than NORMAL#### SET AUDIOSTHD 0#### H

IntroductionIssue 7 October 2007 225 ############## END OF 4621 IP Phone Settings ####################################################################

Sample Upgrade Script File226 4600 Series IP Telephone LAN Administrator Guide ## To enable access to this site, remove the "## "## from

IntroductionIssue 7 October 2007 227 #### setting level## 0 NORMAL level for most users (default)## 1 three lev

Sample Upgrade Script File228 4600 Series IP Telephone LAN Administrator Guide # SETTINGS4630#########################################################

IntroductionIssue 7 October 2007 229 ########## Settings for 4630 IP Phone Web Application ######## #### These settings are used to enable and adminis

Related DocumentsIssue 7 October 2007 23 ITU DocumentsThe following documents are available for a fee from the ITU Web site: http://www.itu.int. ● Rec

Sample Upgrade Script File230 4600 Series IP Telephone LAN Administrator Guide ## without intervening spaces, to a maximum of 255 ASCII## characte

IntroductionIssue 7 October 2007 231 #### SET AUDIOSTHS 0################### WML BROWSER SETTINGS ###################### The WMLSMALL setting is use

Sample Upgrade Script File232 4600 Series IP Telephone LAN Administrator Guide ## These settings are used to set the local display## language of your

IntroductionIssue 7 October 2007 233 ## for the 9620 telephone.##################### CERTIFICATE SETTINGS ##################### Authentication Certi

Sample Upgrade Script File234 4600 Series IP Telephone LAN Administrator Guide ## 5 one level louder than NORMAL#### SET AUDIOSTHS 0#######

IntroductionIssue 7 October 2007 235 ####### 9620 H.323 Phone Multi-Language Administration ########### These settings are used to set the local dis

Sample Upgrade Script File236 4600 Series IP Telephone LAN Administrator Guide ############################################################## SETTINGS

IntroductionIssue 7 October 2007 237 ## earlier## ## setting level## 0 NORMAL level for most users (default)## 1

Sample Upgrade Script File238 4600 Series IP Telephone LAN Administrator Guide ################# Emergency Contact Number #################### If set

IntroductionIssue 7 October 2007 239 #### Larger Text Font File name## Specifies the loadable language file on the HTTP server ## for the Large Te

Introduction24 4600 Series IP Telephone LAN Administrator Guide ISO/IEC, ANSI/IEEE DocumentsThe following documents are available free from the ISO/IE

Sample Upgrade Script File240 4600 Series IP Telephone LAN Administrator Guide #### SET AUDIOSTHS 0################### WML BROWSER SETTINGS ########

IntroductionIssue 7 October 2007 241 ## These settings are used to set the local display## language of your 9640 H.323 telephone.#### First Language F

Sample Upgrade Script File242 4600 Series IP Telephone LAN Administrator Guide ## SETTINGS9650########################################################

IntroductionIssue 7 October 2007 243 ## this URL is NULL ("") and this screen is not activated.## ## NOTES:#### The WMLIDELURI idle screen

Sample Upgrade Script File244 4600 Series IP Telephone LAN Administrator Guide ## phones are running an earlier release of software.#### SET LANG1FILE

Issue 7 October 2007 245 IndexIndexNumerical4600 Series IP Telephones. . . . . . . . . . . . . 31Administering on Avaya Media Servers (H

246 4600 Series IP Telephone LAN Administrator Guide IndexDDate and Time, Setting on SIP IP Telephones . . . . 112DEFINITY Releases 9, 9.5, and 10

Issue 7 October 2007 247 IndexQQoS. . . . . . . . . . . . . . . . . . . . . . .29, 82DIFFSERV . . . . . . . . . . . .

248 4600 Series IP Telephone LAN Administrator Guide Index

Issue 7 October 2007 25 Chapter 2: Overview of Voice over IP (VoIP) and Network ProtocolsIntroductionThis chapter describes the differences between da

Overview of Voice over IP (VoIP) and Network Protocols26 4600 Series IP Telephone LAN Administrator Guide ● Addressing: a unique address that must ide

Overview of Voice over IP (VoIP)Issue 7 October 2007 27 Tandem CodingTandem coding, also called transcoding, refers to converting a voice signal from

Overview of Voice over IP (VoIP) and Network Protocols28 4600 Series IP Telephone LAN Administrator Guide TFTPThe Avaya 4600 IP Telephones can get use

Overview of Voice over IP (VoIP)Issue 7 October 2007 29 NATA Network Address Translation (NAT) is an application that can be administered between your

Issue 7 October 2007 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 9About This Guide .

Overview of Voice over IP (VoIP) and Network Protocols30 4600 Series IP Telephone LAN Administrator Guide SNMPSimple Network Management Protocol (SNMP

Network AssessmentIssue 7 October 2007 31 Network AssessmentThe current technology allows optimum network configurations to deliver VoIP with perceive

Overview of Voice over IP (VoIP) and Network Protocols32 4600 Series IP Telephone LAN Administrator Guide SIP was developed by the IETF. Like H.323, S

4600 Series IP TelephonesIssue 7 October 2007 33 The IP telephone cannot function without an IP Address. The failure of a DHCP server at boot time lea

Overview of Voice over IP (VoIP) and Network Protocols34 4600 Series IP Telephone LAN Administrator Guide SIPRegistration and AuthenticationA 4600 Ser

Initialization ProcessIssue 7 October 2007 35 Step 2: DHCP Server to TelephoneThe DHCP file server provides information to the telephone, as described

Overview of Voice over IP (VoIP) and Network Protocols36 4600 Series IP Telephone LAN Administrator Guide Step 4: Telephone and the Call ServerThe cal

TCP/UDP Port UtilizationIssue 7 October 2007 37 In Figure 1, Figure 2, and Figure 3:● The box on the left always represents the 4600 Series IP Telepho

Overview of Voice over IP (VoIP) and Network Protocols38 4600 Series IP Telephone LAN Administrator Guide Figure 1: Signaling, Audio and Management Di

TCP/UDP Port UtilizationIssue 7 October 2007 39 Figure 2: Initialization and Address Resolution Diagram4600 Series IP Telephone Port: 68Port: [1024 -

Contents4 4600 Series IP Telephone LAN Administrator Guide SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview of Voice over IP (VoIP) and Network Protocols40 4600 Series IP Telephone LAN Administrator Guide Figure 3: Applications Diagram4600 Series IP

TCP/UDP Port UtilizationIssue 7 October 2007 41 4600 Series IP TelephonePort: 5000(only active ifIRSTAT is 1)Port: [1024 - 5000]Operating System -sele

Overview of Voice over IP (VoIP) and Network Protocols42 4600 Series IP Telephone LAN Administrator Guide Suggestions for Installation and Configurati

Suggestions for Installation and ConfigurationIssue 7 October 2007 43 IP Address Lists and Station Number PortabilityRelease 1.5 of the 4600 Series IP

Overview of Voice over IP (VoIP) and Network Protocols44 4600 Series IP Telephone LAN Administrator Guide SecurityIn VoIP, physical wire is replaced w

Suggestions for Installation and ConfigurationIssue 7 October 2007 45 ● As of Release 2.6, the 4610SW, 4620SW, 4621SW, and 4622SW IP Telephones suppor

Overview of Voice over IP (VoIP) and Network Protocols46 4600 Series IP Telephone LAN Administrator Guide

Issue 7 October 2007 47 Chapter 3: RequirementsIntroductionThe 4600 Series IP Telephones use Internet Protocol (IP) technology with Ethernet line inte

Requirements48 4600 Series IP Telephone LAN Administrator Guide 4600 Series IP Telephones supporting SIP need Avaya Converged Communications Server (C

Hardware RequirementsIssue 7 October 2007 49 Additional Hardware Requirements● Ensure that the appropriate circuit pack(s) are administered on your me

ContentsIssue 7 October 2007 5 Editing Custom Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Adding the

Requirements50 4600 Series IP Telephone LAN Administrator Guide Software RequirementsThe following software is required for 4600 Series IP Telephones

Issue 7 October 2007 51 Chapter 4: Server AdministrationIntroductionWhen a 4600 Series IP Telephone is plugged in and powered, it automatically negoti

Server Administration52 4600 Series IP Telephone LAN Administrator Guide Table 2: Administration Alternatives and Options for 4600 Series IP Telephone

IntroductionIssue 7 October 2007 53 General information about administering DHCP servers is covered in DHCP and File Servers on page 56, and more spec

Server Administration54 4600 Series IP Telephone LAN Administrator Guide Parameter Data PrecedenceIf a given parameter is administered in multiple pla

Administering 4600 Series IP Telephones on Avaya Media Servers (H.323 Only)Issue 7 October 2007 55 Administering 4600 Series IP Telephones on Avaya Me

Server Administration56 4600 Series IP Telephone LAN Administrator Guide DHCP and File ServersDynamic Host Configuration Protocol (DHCP) provides a me

Required Network InformationIssue 7 October 2007 57 When specifying IP Addresses for the file server or media server, use either dotted decimal format

Server Administration58 4600 Series IP Telephone LAN Administrator Guide DHCPThis section provides basic information on DHCP servers and generic infor

DHCPIssue 7 October 2007 59 DHCP Generic SetupThis document is limited to describing a generic administration that works with the 4600 Series IP Telep

Contents6 4600 Series IP Telephone LAN Administrator Guide Administering Options for the 4600 Series IP Telephones . . . . . . . . . . . .

Server Administration60 4600 Series IP Telephone LAN Administrator Guide Note:Note: The DHCP standard states that when a DHCP lease expires, the devic

DHCPIssue 7 October 2007 61 - A 4600 Series IP Telephone-specific DHCP option specifying information such as: TFTP server and Avaya Media Server Gatek

Server Administration62 4600 Series IP Telephone LAN Administrator Guide Administer DHCP servers to deliver only the options specified in this documen

DHCPIssue 7 October 2007 63 Windows NT 4.0 DHCP ServerThis section contains details on how to verify and configure the DHCP server included in the Win

Server Administration64 4600 Series IP Telephone LAN Administrator Guide Creating a DHCP Scope for the IP TelephonesUse the following procedure to cre

DHCPIssue 7 October 2007 65 5. Under Lease Duration, select the Limited To option and set the lease duration to the maximum.6. Enter a sensible name f

Server Administration66 4600 Series IP Telephone LAN Administrator Guide Adding the DHCP OptionUse the following procedure to add the DHCP option.1. H

DHCPIssue 7 October 2007 67 Verify the Scope Option, 176 46XXOPTIONUse the following procedure to verify the scope option:1. Select Scope under DHCP O

Server Administration68 4600 Series IP Telephone LAN Administrator Guide Creating and Configuring a DHCP ScopeUse the following procedure to create an

DHCPIssue 7 October 2007 69 Note:Note: You can add additional exclusion ranges later by right clicking the Address Pool under the newly created scope

ContentsIssue 7 October 2007 7 Physical Spacing and Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . 157Lists a

Server Administration70 4600 Series IP Telephone LAN Administrator Guide Adding DHCP OptionsUse the following procedure to add DHCP options to the sco

TFTP (H.323 Only)Issue 7 October 2007 71 14. From the list in Available Options, check option 003 Router.15. Enter the gateway (router) IP Address fro

Server Administration72 4600 Series IP Telephone LAN Administrator Guide TFTP Generic SetupThe following phases are involved in setting up a TFTP serv

HTTPIssue 7 October 2007 73 HTTPThis section gives general guidance to set up an HTTP server for downloading software updates to 4600 Series IP Teleph

Server Administration74 4600 Series IP Telephone LAN Administrator Guide HTTP Configuration for Backup/RestoreIn addition to the procedures in this se

HTTP Configuration for Backup/RestoreIssue 7 October 2007 75 For Apache Web Servers1. Create a “backup” folder under the root directory of your Web se

Server Administration76 4600 Series IP Telephone LAN Administrator Guide 4600 Series IP Telephone Scripts and Application Files!Important:Important: Y

4600 Series IP Telephone Scripts and Application FilesIssue 7 October 2007 77 The Avaya-provided upgrade script files, and the binaries included in th

Server Administration78 4600 Series IP Telephone LAN Administrator Guide The Avaya-provided upgrade script file includes lines that tell the telephone

4600 Series IP Telephone Scripts and Application FilesIssue 7 October 2007 79 Note:Note: All bundles include the complete software for the other, non-

Contents8 4600 Series IP Telephone LAN Administrator Guide

Server Administration80 4600 Series IP Telephone LAN Administrator Guide Contents of the Upgrade ScriptSee Appendix F: Sample Upgrade Script File for

The GROUP System ValueIssue 7 October 2007 81 The GROUP System ValueYou might have different communities of end users, all of which have the same mode

Server Administration82 4600 Series IP Telephone LAN Administrator Guide IF $GROUP SEQ 30 goto GROUP30IF $GROUP SEQ 40 goto GROUP40{specify settings u

QoSIssue 7 October 2007 83 IEEE 802.1D and 802.1QIEEE’s 802.1Q standard defines a tag that can be added to voice and data packets. Most of the informa

Server Administration84 4600 Series IP Telephone LAN Administrator Guide ● L2QAUD: 802.1Q VoIP (voice) user RTP traffic priority value (between 0 and

QoSIssue 7 October 2007 85 encodings that do not terminate in 000. The specific treatment intended by these custom DSCPs will not necessarily be carri

Server Administration86 4600 Series IP Telephone LAN Administrator Guide For 4602/4602SW/4602SW+ IP Telephones, the Network Audio Quality Screen gives

QoSIssue 7 October 2007 87 RSVP and RTCPAvaya IP Telephones implement the Resource ReSerVation Protocol (RSVP) to support WAN bandwidth management. RS

Server Administration88 4600 Series IP Telephone LAN Administrator Guide Internal Audio ParametersThe AUDIOENV variable provides control of some inter

VLAN ConsiderationsIssue 7 October 2007 89 VLAN ConsiderationsThis section contains information on how to administer 4600 Series IP Telephones to mini

Issue 7 October 2007 9 Chapter 1: IntroductionAbout This GuideThis guide provides a description of Voice over IP and describes how to administer the D

Server Administration90 4600 Series IP Telephone LAN Administrator Guide Note:Note: Regardless of the setting of L2Q, VLANTEST, or L2QVLAN, you must h

VLAN ConsiderationsIssue 7 October 2007 91 Table 7 provides several VLAN separation guidelines. Table 7: VLAN Separation Rules If ThenVLANSEP is “0” (

Server Administration92 4600 Series IP Telephone LAN Administrator Guide Unnamed RegistrationAs of Release 2.4, 4600 Series IP Telephones support unna

IEEE 802.1XIssue 7 October 2007 93 802.1X Pass-Through and Proxy LogoffAs of Release 2.2.3, IP telephones support pass-through of 802.1x packets to an

Server Administration94 4600 Series IP Telephone LAN Administrator Guide These switches support the following three scenarios:● Standalone telephone (

Link Layer Discovery Protocol (LLDP)Issue 7 October 2007 95 A 4600 Series IP Telephone initiates LLDP after receiving an LLDPDU message from an approp

Server Administration96 4600 Series IP Telephone LAN Administrator Guide TIA LLDP MED Inventory – Software RevisionAPPNAME.TIA LLDP MED Inventory – Se

Link Layer Discovery Protocol (LLDP)Issue 7 October 2007 97 On receipt of a LLDPDU message the Avaya IP Telephones will act on these Type-Length-Value

Server Administration98 4600 Series IP Telephone LAN Administrator Guide Administering Options for the 4600 Series IP TelephonesThis chapter’s Introdu

Administering Options for the 4600 Series IP TelephonesIssue 7 October 2007 99 AUDASYS 3 System setting for audible/ visual alerting (1 ASCII digit fr