Avaya CallPilot Custom Call Routing BCM Rls 6.0 Manual do Utilizador descarregar pdf (Página 29)

CallPilot Custom Call Routing

NN40011-018 Issue 1.2 BCM Rls 6.0 29

4. Click the Change link for the Information node. The CCR Information

Node Properties page appears.

5. In the Caption box type a caption that describes the information, for

example, Store Location and Hours.

6. From the Destination list box, select a destination. The destination is

the location on the CCR Tree that callers go to after the Information

message plays:

a. Previous: returns to the previous menu node.

b. Home: returns the call to the Home node prompt.

c. Disconnect: disconnects the call.

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Avaya CallPilot Custom Call Routing BCM Rls 6.0 Manual do Utilizador Página 29