
24 Chapter 5 Post upgrade activities
NN40020-401
To uninstall a client application
1 On the client computer, click the Start button, select Settings, and click Control Panel.
The Control Panel window appears.
2 Double-click the Add/Remove Programs icon.
The Add/Remove Programs Properties dialog box appears.
3 From the list of installed programs, select the program to uninstall.
4 Click the Add/Remove button.
5 Select the appropriate application from the list provided.
The program indicates when the uninstallation is complete.
To install the new version of the client application
1 Open a Web browser and enter the BCM50 system IP address in the address bar.
The Enter Network Password dialog box appears.
2 Enter the administrator user name and password:
Default user name: nnadmin
Default password: PlsChgMe!
For the client application download:
Default user name: nnguest
Default password: nnguest
3 Click OK.
The Welcome to BCM Web page appears.
4 From the Welcome to BCM Web page, click Administrator Applications.
The Administrator Applications page appears.
5 From the Administrator Applications page, select the application to install.
The panel for the selected application appears.
6 Download the application according to the instructions on the panel for the application.
7 Install the application by double-clicking on the downloaded file.
8 Configure the clients according to your system documentation.
Warning: Call Detail Recording
Do not uninstall earlier versions of Call Detail Recording when you install new versions.
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