Avaya BCM 4.0 LAN CTE Guia de Configuração descarregar pdf (Página 14)

14 Chapter 2 Configuring the BCM system and clients

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Configuring BCM to support TAPI applications

If you intend to install TAPI applications on your BCM system, you must complete a full

configuration (of both the BCM and client computers).

To enable LAN CTE software for TAPI

1 From Element Manager, select the Task Navigation Panel and click the Configuration tab.

The Configuration folders appear.

2 Click the Applications folder and click the LAN CTE task.

3 Click the Status and clients tab.

4 Check the Allow LAN CTE Desktop Clients check box.

Adding LAN CTE clients

To use applications such as Personal Call Manager that are installed on your computer, you must

associate the computer with a telephone connected to the BCM system. You do this by mapping

the telephone extension number to a network identifier. You must assign an extension number to

the network identifier of each client computer. Assign extension numbers from the Client

Privileges page in Element Manager. The BCM system uses this information to make sure the

correct telephone is controlled by a particular LAN CTE client.

Mapping network identity to telephone extension numbers

You can map any of the following network identifiers to associate a computer with a telephone:

• domain/user name

•IP address

• machine (computer) name

Any of the network identifiers can be used, but only one is needed. For example, if the IP address

is configured for a DN, that computer does not have to use the other two identifiers.

Note: If the LAN CTE configuration on the BCM is set using Domain name/User name, a

LAN CTE client user can log on from any computer on the network. However, extension

numbers associated with the LAN CTE client do not change unless you change them from

the Client Privileges page. This allows LAN CTE clients to receive TAPI messages for

their telephone from any computer they log on to. This also means that the TAPI messages

LAN CTE clients receive are always for the telephones assigned to them, which is not

necessarily the telephone beside the computer they are using.

If users are moving around and need use the phone beside the computer they are logged

into, then the LAN CTE configuration can be done using either the IP address or machine

name of the computers being used.

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Avaya BCM 4.0 LAN CTE Guia de Configuração Página 14