Avaya Configuring BayStack Remote Access Manual do Utilizador descarregar pdf (Página 102)

Configuring BayStack Remote Access

B-8

117341-B Rev. 00

Identifying Remote Connectivity Problems

The sections that follow provide guidelines for isolating a router addressing

problem or a netboot problem. Proceed to the appropriate section:

• Displaying Messages from the BayStack Router Console (page B-8

)

• Displaying Statistics and Error Messages (page B-8

)

• Guidelines for Using Packet Capture (page B-9

)

• Guidelines for Using a LAN Protocol Analyzer (page B-9

)

Displaying Messages from the BayStack Router Console

If you cannot connect to the BayStack router using Site Manager, Bay Networks

recommends that you use a modem or terminal console to connect to the router

using the Technician Interface.

If you cable a modem to the BayStack router, you can dial in and connect to the

router remotely. This setup provides the same capabilities as an on-site console

connection. Modem communications, however, are slower.

Viewing a BayStack router error message and entering commands using a modem

connection may simplify troubleshooting if you are not at the BayStack router

site. As an alternative, you can ask the person at the BayStack router site to read

the console messages to you and then you can tell that person which commands to

enter.

Displaying Statistics and Error Messages

Use the Statistics Manager Quick Get tool or the Technician Interface

get

command to display the number of BootP and TFTP packets forwarded and

dropped for each interface in the path between the BayStack router and the BootP

server.

Use the Events Manager or the Technician Interface

log

command to display the

events associated with the interface and the BootP and TFTP protocols.

For instructions on using the Quick Get tool and the Events Manager, see

Configuring and Managing Routers with Site Manager. For a description of events

that appear in the log, see Event Messages for Routers. For instructions on using

the

get

and

log

commands, see Using Technician Interface Software.

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