Avaya Troubleshooting Routers Guia de Resolução de Problemas descarregar pdf (Página 9)

308656-14.00 Rev 00

Chapter 8

Getting Help

Reporting a Problem to the Nortel Networks Technical Solutions Center ......................8-1

Sending and Retrieving Files ..........................................................................................8-3

Appendix A

Reading the Event Log

System Startup .............................................................................................................. A-2

Dial-on-Demand Raise DTR Log ................................................................................. A-18

Dial-on-Demand V.25bis .............................................................................................. A-23

MCT1 Log Information in a Lab Environment .............................................................. A-29

Appendix B

Using the Technician Interface to

Configure and Run Packet Capture

Overview ........................................................................................................................ B-2

Implementation Notes .................................................................................................... B-4

Getting Started .............................................................................................................. B-5

Preparing Packet Capture to Run ........................................................................... B-5

Assigning the Processors to Run Packet Capture ............................................ B-5

Creating an Instance of Packet Capture ........................................................... B-7

Allocating Memory for the Packet Capture File ............................................... B-11

Specifying the Number of Bytes in Each Packet to Copy ............................... B-12

Enabling Packet Capture ................................................................................ B-12

Starting Packet Capture ........................................................................................ B-13

Terminating Packet Capture .................................................................................. B-13

Using the Technician Interface to Display a Packet Capture File .......................... B-14

Deleting a Packet Capture Instance ...................................................................... B-17

Using Optional Features .............................................................................................. B-18

Configuring the Direction of the Packets to Be Copied ......................................... B-18

Configuring a Termination Trigger ......................................................................... B-19

Assigning Filters .................................................................................................... B-21

Setting the Filter Response to a Match .......................................................... B-22

Specifying the String to Compare with the Packet Data ................................. B-23

Specifying the Data to Compare with the String ............................................. B-23

Selecting the Number of Filters That Must Match .......................................... B-26

Configuration Examples .............................................................................................. B-27

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Avaya Troubleshooting Routers Guia de Resolução de Problemas Página 9