Avaya Business Communications Manager - Interactive Voice Response Guia de Configuração descarregar pdf (Página 30)

30 Chapter 2 Installing Interactive Voice Response

NN40070-300

The Avaya support prime generates the keycode and sends it to you by e-mail. The file is

too long to repeat over the telephone. The name of the file is plservrc, with no extension.

4 From the Basics tab in the Host Access area, click Load File.

A window opens to allow you to find the keycode that you received.

5 In the Open window, use the Look in, File Name, and File of Type fields to navigate to the

plservrc file.

6 Click Open.

A progress bar appears as the keycode loads and IVR restarts.

To configure the Host Communication Access

1 Use TN3270 (TelNet 3270) to activate the host protocol, which is one of the host protocols

IVR supports.

TN3270 is a client program that uses the TCP/IP networking protocol. TN3270 is widely used

to connect a desktop computer to a mainframe or main server.

a From Business Element Manager Task Navigation Panel, open the Applications folder.

b Click IVR.

The Interactive Voice Response panel opens with the Basic Settings tab showing.

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Avaya Business Communications Manager - Interactive Voice Response Guia de Configuração Página 30