Avaya Business Communications Manager - Interactive Voice Response Guia de Configuração descarregar pdf (Página 23)

Chapter 2 Installing Interactive Voice Response 23

Interactive Voice Response Installation and Configuration Guide

22 Click Add.

The MPS Manager Data Provider Configuration Tool window appears, showing a hierarchy of

two MMDPs. The PeriView Consolidator MMDP appears above the BCM-IVR MMDP,

indicating that it is the parent service provider.

23 Select BCM-IVR from the Data Providers pull-down list in the upper left of the window or in

the hierarchy.

The BCM-IVR is listed as a monitored system.

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Avaya Business Communications Manager - Interactive Voice Response Guia de Configuração Página 23