Avaya BCM50/450 Guia de Configuração descarregar pdf (Página 31)

Reviewed:

07/27/2010

BCM Test Lab Application Notes

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BCM_Configuration_Guide_For

ATT.doc

NN10000-125

Troubleshooting

This section provides some tips about troubleshooting problems.

System Monitoring with BCM Monitor

A valuable application for performance monitoring is the BCM Monitor. It allows the

BCM administrator to see the current status of various parts of the BCM system.

Statistical information is provided on system throughput and other performance-related

information, including system CPU usage (graph or table format) and memory usage

(graph or table format).

If a performance display is active, it is automatically updated with real-time

performance information in user-selectable time increments.

The focus of the real-time monitoring capabilities is:

• Overall system status

• Utilization of resources on the Media Services Card (e.g. signaling channel usage)

• Operation of telephony applications (e.g., Messaging, Call Center, etc.).

• IP telephony activity

• D-channel monitoring for PRI, BRI and VoIP trunks

Figure 25: System Monitoring Example

The BCM Monitor application can be downloaded to an administrator’s PC from the BCM

and pointed at a specific BCM’s IP address for monitoring. Multiple instances of the BCM

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Avaya BCM50/450 Guia de Configuração Página 31