Avaya 1140E Guia do Utilizador descarregar pdf (Página 25)

Agent features

Using Activity code

Use Activity code to record the types of activities you are performing.

To record activities:

Using Emergency

Use the Emergency feature to contact your supervisor immediately in an

emergency situation.

1. When the Activity LCD indicator is

flashing, press the Activity key.

2. Use the dialpad to enter the Activity

code.

3. Press the Activity key.

If you are performing multiple tasks,

repeat steps 1 and 2.

Note: If configured, you can enter

Activity codes while in the Not Ready

state.

Activity

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Avaya 1140E Guia do Utilizador Página 25