Avaya Attendant Console Manual do Utilizador descarregar pdf (Página 33)

Attendant Console Set Up and Operation Guide

Chapter 6

Configuring Attendants

You must set up each computer that has the Client component installed to handle calls either as a

full-time main attendant, part-time main attendant, backup attendant, overflow attendant or

assistant attendant.

Setting the extension and server

1 On the Windows taskbar, click Start, point to Programs, point to Nortel Networks, point to

Attendant Console Client and click Attendant.

The Client component starts. The Enter Attendant Options dialog box appears the first time

you start the Client component after installation.

2 In the Attendant Extension box type the extension number for the Attendant telephone. This

number is not the CallPilot voice mail extension number. It is the extension number callers use

when they dial the Attendant telephone.

3 In the server ID box, type the server ID (the IP address, for example 10.10.10), or the DNS

name of the server you want to use (for example, msp_cgy_doc).

4 Click the OK button.

The Tip of the Day dialog box appears over the Attendant Console window.

5 Click the Close button to close the Tip of the Day window.

Starting the Client component

1 On the Windows taskbar, click Start, point to Programs, point to Nortel Networks, point to

Attendant Console Client and click Attendant.

The Client component starts.

Quitting the Client component

You can quit the Client component whether the Attendant Console window is visible or

minimized.

To quit the Client component if the window is visible

1 On the File menu click Exit

click the Close button in the upper right corner of the Attendant Console window.

To quit the Client component if the Attendant Console window is minimized

1 Right-click the Client component button on the taskbar.

2 Click the Close button.

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Avaya Attendant Console Manual do Utilizador Página 33