Avaya Internet Protocol Communications Server IP600 Manual do Utilizador descarregar pdf (Página 12)

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Overview for Avaya IP600 Internet Protocol Communications Server

555-233-001 — Issue 5 — November 2000

xii

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NTUITY, and 2
Contents 3
3 Adjuncts 25 4
4INTUITY AUDIX Messaging 31 4
5 Call Center 43 4
6 Wireless Solutions 59 5
10 System Administration 73 5
11 Networking 83 6
Index 133 7
About This Document 9
Security 10
Trademarks 11
1 Introduction 13
Announcements 14
Call Center 15
Web Browser Access 15
Call Accounting 16
SNMP Native Agent 16
System Administration 16
AMIS Analog Networking 16
Hardware 17
Avaya IP600 Site Requirements 18
(650A integrated power 19
Reliability 20
Incomparable service 21
Incomparable service 1 22
2 Desktop/Console Solutions 23
IP Softphones 24
• 6408D+ telephone 26
• 6416D+ telephone 26
• 6416D+M telephone 26
• 6424D+ telephone 26
• 8410D telephone 28
• 8411D telephone 28
• 8434DX telephone 28
Requirements 29
Telephone Features 30
Teleconferencing Products 32
Attendant Consoles 34
Attendant Consoles 2 36
3 Adjuncts 37
Headsets 38
Audio and visual paging 39
Alerts and sensors 39
External speakerphones 39
Security devices 40
Call Accounting Systems 41
4 INTUITY AUDIX Messaging 43
Features of AUDIX 46
Voice mailbox 48
Avaya Message Manager 50
FAX Messaging 53
Automated Attendant 54
Bulletin Board 54
CornerStone Software 54
5 Call Center 55
Basic Call Management System 59
Attendant Vectoring 60
Call Center Basic 60
Call Center Deluxe 61
Call Center Elite 61
CentreVu Virtual Routing 62
CentreVu Advocate 63
CentreVu CT 65
CMS add-on packages 67
CentreVu Explorer II 68
CentreVu Visual Vectors 69
6 Wireless Solutions 71
Long-Range mobility 73
• 1500 wireless telephones 74
• 240 base stations 74
Server-based solutions 75
Third-Party applications 76
Enterprise Class IP Solutions 77
Avaya IP Softphones 78
Avaya IP Telephones 79
Telecommuting/Virtual Office 81
Pipeline 15 82
DEFINITY Extender 83
10 System Administration 85
Administration 88
Scheduling 89
Basic reporting 90
Performance measurements 90
ECS Reports Generator 91
Call Charge information 92
Call Detail Recording 93
Call Restrictions 94
11 Networking 95
Avaya IP600 DCS networks 97
QSIG global networking 97
World-Class Routing 98
Network management features 99
Automatic Alternate Routing 100
Generalized Route Selection 100
Facility Restriction Level 101
Authorization codes 101
Trunk group circuits 102
Digital interfaces 103
Centralized Attendant Service 104
Main/Satellite/Tributary 105
Electronic Tandem Network 106
12 SNMP Native Agent Software 107
SNMP Traps 108
License Server 109
Logins and the LAC 109
A Avaya IP600 Features 111
Basic features 112
Call Center features 116
Private networking features 118
Trunk group features 119
Trunk group features A 120
B Telephone Features 121
Conference 122
Call Park 122
Misoperation Handling 123
Call Redirection 124
Answer supervision timer 128
Speed/Convenience Calling 129
Automatic Callback 130
Ringback Queuing 130
Last Number Dialed 130
Remote Access 130
Trunk Flash 131
Telephone Displays 132
Group Communication 133
Special Ringing 134
Messaging 135
Telecommuting 137
Telecommuting B 138
Attendant (Operator) Features 139
Attendant Features 140
Making Calls 141
Accessing the Attendant 142
Monitoring Calls 142
Attendant with DCS 144
Numerals 145

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