manuais Avaya Internet Protocol Communications Server IP600

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Avaya Internet Protocol Communications Server IP600 Manual do Utilizador (150 páginas)

Marca: Avaya | Categoria: Computadores | Tamanho: 1.34 MB |

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Contents

3 Adjuncts 25

4INTUITY AUDIX Messaging 31

5 Call Center 43

6 Wireless Solutions 59

10 System Administration 73

11 Networking 83

Index 133

About This Document

Security

Trademarks

1 Introduction

Announcements

Call Center

Web Browser Access

Call Accounting

SNMP Native Agent

System Administration

AMIS Analog Networking

Hardware

Avaya IP600 Site Requirements

(650A integrated power

Reliability

Incomparable service

Incomparable service 1

2 Desktop/Console Solutions

IP Softphones

• 6408D+ telephone

• 6416D+ telephone

• 6416D+M telephone

• 6424D+ telephone

• 8410D telephone

• 8411D telephone

• 8434DX telephone

Requirements

Telephone Features

Teleconferencing Products

Attendant Consoles

Attendant Consoles 2

3 Adjuncts

Headsets

Audio and visual paging

Alerts and sensors

External speakerphones

Security devices

Call Accounting Systems

4 INTUITY AUDIX Messaging

Features of AUDIX

Voice mailbox

Avaya Message Manager

FAX Messaging

Automated Attendant

Bulletin Board

CornerStone Software

5 Call Center

Basic Call Management System

Attendant Vectoring

Call Center Basic

Call Center Deluxe

Call Center Elite

CentreVu Virtual Routing

CentreVu Advocate

CentreVu CT

CMS add-on packages

CentreVu Explorer II

CentreVu Visual Vectors

6 Wireless Solutions

Long-Range mobility

• 1500 wireless telephones

• 240 base stations

Server-based solutions

Third-Party applications

Enterprise Class IP Solutions

Avaya IP Softphones

Avaya IP Telephones

Telecommuting/Virtual Office

Pipeline 15

DEFINITY Extender

10 System Administration

Administration

Scheduling

Basic reporting

Performance measurements

ECS Reports Generator

Call Charge information

Call Detail Recording

Call Restrictions

11 Networking

Avaya IP600 DCS networks

QSIG global networking

World-Class Routing

Network management features

Automatic Alternate Routing

100

Generalized Route Selection

100

Facility Restriction Level

101

Authorization codes

101

Trunk group circuits

102

Digital interfaces

103

Centralized Attendant Service

104

Main/Satellite/Tributary

105

Electronic Tandem Network

106

12 SNMP Native Agent Software

107

SNMP Traps

108

License Server

109

Logins and the LAC

109

A Avaya IP600 Features

111

Basic features

112

Call Center features

116

Private networking features

118

Trunk group features

119

Trunk group features A

120

B Telephone Features

121

Conference

122

Call Park

122

Misoperation Handling

123

Call Redirection

124

Answer supervision timer

128

Speed/Convenience Calling

129

Automatic Callback

130

Ringback Queuing

130

Last Number Dialed

130

Remote Access

130

Trunk Flash

131

Telephone Displays

132

Group Communication

133

Special Ringing

134

Messaging

135

Telecommuting

137

Telecommuting B

138

Attendant (Operator) Features

139

Attendant Features

140

Making Calls

141

Accessing the Attendant

142

Monitoring Calls

142

Attendant with DCS

144

Numerals

145

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manuais Avaya Internet Protocol Communications Server IP600

Avaya Internet Protocol Communications Server IP600 Manual do Utilizador (150 páginas)

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