Avaya Remote Feature Activation Getting Started with Remote Feature Activation (RFA) Manual do Utilizador descarregar pdf (Página 20)

Remote Feature Activation Overview

20 Getting Started with Remote Feature Activation (RFA)

Table 3 shows the Helpdesk group to contact and the Helpdesk’s contact information for RFA

application support.

Table 3: IT Helpdesk information

Groups Contact

● United States and Canada

Avaya associates

● Members of one of the

Variable Workforce Groups

● Avaya Contractors

● Avaya BusinessParters

● For urgent matters call 866-282-2948 or

(303)354-8999.

● For less urgent matters with an expected 48

hour (or more) response time send an e-mail

● All international callers ● No language support: 866-282-9248 or

(303)345-8999

● Language support: Contact your regional

support center. Support center contact

information see http://support.avaya.com/

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Avaya Remote Feature Activation Getting Started with Remote Feature Activation (RFA) Manual do Utilizador Página 20