Avaya IVR Guia de Configuração descarregar pdf (Página 34)

34 Chapter 2 Installing Interactive Voice Response

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13 Click the Add button and close the window.

The Assign/(Re)Start Lines screen appears.

14 Click the Apply button.

In the Applications column the name of your script appears beside the lines you selected.

Your scripts are now “live”.

15 Next, go to “Dialing the Interactive Voice Response extension” on page 35 and use Feature

985 to find out what the Interactive Voice Response extension is. Dial this extension to

confirm that the appropriate Interactive Voice Response script answers the call.

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Avaya IVR Guia de Configuração Página 34