
Product Description
IP Office 4.2
© 2009 AVAYA All rights reserved.
Page 162
Issue 18.s.- (22 May 2009)
7. Data Networking Services
LAN/WAN Services
Computers connected to an IP network in an office communicate via the LAN (Local Area Network). To support
small networks both Small Office Edition and IP406 incorporate a Layer 2 Ethernet switch. The Small Office
Edition supports 4 ports (with a fifth Ethernet port as a firewalled Layer 3 switch), the IP406 supports 8 ports.
The IP412 and IP500 support a firewalled 2 port Layer 3 Ethernet Switch only.
When computers on the LAN communicate they do not care where the destination is, they just send messages
with the address of the destination. These messages are likely to be received at all other computers on the
same network but only one – the target destination – will act on the message. Where the destination is on
another network, the router is needed to be the "gateway" to the rest of the world and find the optimum route
to send the message on to the destination. The router alleviates the need to establish and hold a call for the
duration of a communication session (when messages or IP packets are being sent between source and
destination) by automatically establishing a connection only when data is to be passed. Routers may be
connected together using WAN (Wide Area Network) links that could be point-to-point leased lines, managed
IP networks, Frame Relay networks or exchange lines (Central Office). The IP Office system supports all of
these types of network connections.
IP400 systems have a Wide Area Network (WAN) port that can be connected to a digital leased line service
using either X.21 or V.35 interface at speeds up to 2048kbps. Point-to-Point protocol (PPP) is used over this
link. The data within the call uses the Point-to-Point Protocol (PPP) which is used by the vast majority of
manufacturers for linking routers. PPP support is essential if it is not the same manufacturer's equipment at
each end of the link. Addition WAN ports can be added using up to two WAN3 10/100 external expansion
modules. On Small Office Edition systems a single option WAN port card can be added. IP500 systems do not
support this type of port.
Exchange lines (Central Office) can also be used in the event of failure of the WAN link or to provide alternate
or top up bandwidth on demand.
All IP Office systems have an integral router with support for bandwidth on demand that allows the negotiation
of extra bandwidth dynamically over time. Where connection is over ISDN, IP Office initiates extra data
connections between sites only when there is data to be sent or sufficient data to warrant additional channels.
It then drops the extra channels when they are no longer needed. The calls are made automatically, without
the users being aware of when calls begin or end. The rules for making calls, how long to keep calls up etc, are
configurable within IP Office.
It is possible to have several different routing destinations or paths active at any time linking the office to
other offices and the Internet simultaneously.
Internet Access
While the telephone is still the number one business communication tool, Internet access is becoming
increasingly important for business-to-business communications. The ability to send and receive email, is now
considered mandatory when dealing with many suppliers and customers, while access to the Internet for e-
commerce applications and information has become vital.
IP Office systems provide shared, secure, high-speed access to the Internet via exchange lines (Central
Office), digital leased line or IP VPN services.
Internet security concerns are addressed through the provision of an integrated firewall so removing the need
for a standalone firewall. The firewall can be configured to cater for a variety of situations and will allow
customers to control who can access external resources and when. The firewall isolates your private networks
from the Internet, thereby ensuring that your network remains beyond the reach of hackers, while
configurable service quotas can be set against a remote access service to ensure authorized users can gain
access. Service Quotas place a time limit on outgoing calls to a particular IP Service so limiting costs. Each
service can be configured with an alternative fall back, for example, you may wish to connect to your ISP
during working hours and at other times take advantage of varying call charges from an alternative ISP. You
could, therefore, set up one service to connect during peak times and another to act as fallback during the
cheaper period.
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