Avaya 1140E Manual do Utilizador descarregar pdf (Página 124)

124 Maintenance and troubleshooting

Download the appropriate UNIStim Firmware ﬁle to your TFTP

server.

Create an 1140eSIP.cfg ﬁle containing the following information:

[FW]

DOWNLOAD_MODE FORCED

VERSION xxx

FILENAME yyy.bin

where xxx is the UNIStim version number appropriate for the

hardware release of your IP Phone 1140E, for example, 0625C23,

and yyy.bin is the ﬁlename containing the version number, for

example, 0625C23.bin.

Power the IP Phone 1140E off and on. The IP Phone 1140E reboots

and contacts the TFTP server upon bootup and downloads the new

UNIStim Firmware.

—End—

IP Phone 1140E diagnostics

Network-related issues can be debugged using Network Diagnostic Utility

(NDU) built into the IP Phone 1140E.

Another way to diagnose a problem on an IP Phone 1140E is to capture a

message trace using any appropriate software.

The IP Phone 1140E has Problem Determination Tools (PDT). These can

be accessed through a Telnet session using the IP address of the IP Phone

1140E (for login and password, contact Nortel).

Problem: Server unreachable after the IP Phone 1140E is powered up.

If the display indicates that the server is unreachable and it continuously

resets, some parameters must be conﬁgured. Things to consider when

setting parameters:

•

Enter requested information in the menu ﬁelds by pressing the number

keys on the dialpad. Press the asterisk (*) key to enter a period (.) when

entering an IP address.

•

To record the entry and advance the initialization to the next parameter,

press OK.

•

To abandon the manual conﬁguration process and restart the power-up,

press Cancel.

SIP Fir mware Release 1.1 for IP Phone 1140E Administration

NN43113-300 02.05 Standard

27 May 2008

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Avaya 1140E Manual do Utilizador Página 124