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P0910464 Issue 01 Enterprise Edge Networking Operations Guide

Appendix A: Troubleshooting

This chapter includes information on:

• How to Get Help

• Troubleshooting

How to Get Help

If you purchased a service contract for your Nortel Networks product from a

distributor or authorized reseller, contact the technical support staff for that

distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact one of the following

Nortel Networks Technical Solutions Centers:

Troubleshooting

For error message information see page. For other troubleshooting information,

contact a Nortel Networks Technical Solutions Center.

Technical Solutions Center Telephone Number

Billerica, MA 800-2LANWAN (800-252-6926)

Santa Clara, CA 800-2LANWAN (800-252-6926)

Valbonne, France 33-4-92-96-69-68

Sydney, Australia 61-2-9927-8800

Tokyo, Japan 81-3-5402-7041

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Avaya EE Networking Guia do Utilizador Página 165