Avaya ipView WallBoard BCM Rls 6.0 Manual do Utilizador

Consulte online ou descarregue Manual do Utilizador para Gateways/controladores Avaya ipView WallBoard BCM Rls 6.0. Avaya ipView WallBoard BCM Rls 6.0 User's Manual Manual do Utilizador

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BCM Rls 6.0
ipView WallBoard
Task Based Guide
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Resumo do Conteúdo

Página 1 - Task Based Guide

BCM Rls 6.0 ipView WallBoard Task Based Guide

Página 2 - All Rights Reserved

ipView WallBoard 10 NN40011-026 Issue 1.2 BCM Rls 6.0 8. When the Configuration Tool has loaded click the Finish button. Setting the IP Addre

Página 3

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 11 a) Set switch 8 to Off to enable IP use. b) Set switch 7 to On to allow the eeprom to

Página 4 - Table of Contents

ipView WallBoard 12 NN40011-026 Issue 1.2 BCM Rls 6.0 6. Within the IP configuration tool, check the Communication IP Address of the wallboard is

Página 5 - Required Information

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 13 9. The Program Wallboard IP Address window will be displayed. 10. Enter the new wall

Página 6 - Flowchart

ipView WallBoard 14 NN40011-026 Issue 1.2 BCM Rls 6.0 12. Select Commands, Program Sign Default Gateway. 13. Enter the Default Gateway for the

Página 7

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 15 20. Connect the wallboard to the network and power up with the new settings.

Página 8

ipView WallBoard 16 NN40011-026 Issue 1.2 BCM Rls 6.0 3. Wallboard and Real Time Refresh Interval. Select the refresh interval for wallbo

Página 9

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 17 6. Click on Wallboard Setup. Note: To be able to add and administer WallBoards the l

Página 10 - Setting the IP Address

ipView WallBoard 18 NN40011-026 Issue 1.2 BCM Rls 6.0 8. On the following screen the Wallboard will be configured. For this you will need to know

Página 11 - ipView WallBoard

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 19 Once the settings have been completed, click Submit. 9. A list of assigned and conf

Página 12

ipView WallBoard 2 NN40011-026 Issue 1.2 BCM Rls 6.0 Copyright © 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been m

Página 13

ipView WallBoard 20 NN40011-026 Issue 1.2 BCM Rls 6.0 12. When a parameter is selected from a drop down box its concise description in

Página 14

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 21 Configuring Messages, Alarms and Schedules Messages Messages can be up to 64 characters

Página 15

ipView WallBoard 22 NN40011-026 Issue 1.2 BCM Rls 6.0 2. Click on Messages and then click Add. 3. Type your message into the text box. To mak

Página 16

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 23 5. This message can be instantly sent to one or more wallboards (hardware or

Página 17

ipView WallBoard 24 NN40011-026 Issue 1.2 BCM Rls 6.0 7. Select one of the existing messages or type a new message, then click Send. Alarms Ala

Página 18

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 25 2. When the messages are complete click on the Alarms heading under Wallboard Setup. Cl

Página 19

ipView WallBoard 26 NN40011-026 Issue 1.2 BCM Rls 6.0 a. Select the System or the appropriate Skillset to which the alarms apply to and

Página 20

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 27 4. In this example three alarms have been configured. One to start at 08:30 to alarm f

Página 21 - Messages

ipView WallBoard 28 NN40011-026 Issue 1.2 BCM Rls 6.0 5. Click Submit. 6. The Alarms configured will display on the Assigned Alarms screen.

Página 22

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 29 Scheduled Messages A Wallboard Schedule is a time and day(s) when a Wallboard Message is

Página 23

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 3 Downloading documents For the most current versions of documentation, see the Avaya Suppo

Página 24

ipView WallBoard 30 NN40011-026 Issue 1.2 BCM Rls 6.0 4. There are four settings required for a Wallboard schedule. a. Select either System or

Página 25

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 31 Avaya Documentation Links  Reporting for Contact Center Setup Set Up & Operations

Página 26

ipView WallBoard 32 NN40011-026 Issue 1.2 BCM Rls 6.0

Página 27

ipView WallBoard 4 NN40011-026 Issue 1.2 BCM Rls 6.0 Table of Contents ipView Wallboard ...

Página 28

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 5 ipView Wallboard Overview With the addition of Reporting for Contact Center the Contact C

Página 29 - Scheduled Messages

ipView WallBoard 6 NN40011-026 Issue 1.2 BCM Rls 6.0 Flowchart This flowchart depicts the relevant steps required to install and configure an IPVi

Página 30

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 7 Loading the Configuration Tool The IpView Wallboard will be supplied with a CD that conta

Página 31 - Avaya Documentation Links

ipView WallBoard 8 NN40011-026 Issue 1.2 BCM Rls 6.0 4. The Welcome to the ipView Config Installation screen will appear. Click Next. 5. The

Página 32

ipView WallBoard NN40011-026 Issue 1.2 BCM Rls 6.0 9 6. The Program folders screen will appear. Click Next. 7. The Current Settings scre

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