Avaya BCM Find Me/Follow Me Guia do Utilizador descarregar pdf (Página 4)

NN40010-118

Adding an external destination

You can configure up to five external destination numbers for Find Me/Follow Me. You can

configure Find Me/Follow Me to always ring these numbers when a call comes into your primary

extension, or have them set to a predefined schedule. After a number is configured, it is

automatically enabled for Find Me/Follow Me.

Prerequisites

• You must be logged on to Mailbox Manager.

• If you want to have Find Me/Follow Me ring the extension based on a schedule, you must

first configure the schedule.

Procedure steps

1 From the Mailbox Manager main page, click the Find Me/Follow Me link (located in the left

pane). The Find Me/Follow Me screen appears.

2 In the External Destination List, find the external destination you want to modify (1 through

5), and then click Change (under the Commands column).

3 From the Answer Mode field, select the schedule you want to apply to this destination, or if

you want all calls to ring on this external destination at all times, select Always.

4 Enter the telephone number you want Find Me/Follow Me to call when a call comes into your

primary extension.

For telephone numbers, you can enter any digits from 0 to 9 as well as * for a star, # for the

number sign, P for Timed Pause and D for a pause to recognize Dial Tone.

The programmed number must be the entire string you would use to dial out from your

primary extension (for example, the first number should be 9 to dial an external number).

5 Enter the Maximum Ring Time (between 5 to 120 seconds). This is the maximum time the

systems rings an external destination before disconnecting.

6 Enter the Automated Answer Delay (between 10 to 5000 milliseconds). This allows you to

specify the delay between when a call is made and when Find Me/Follow Me treats it as

answered by a human user as opposed to an automated system (for example, a cell phone call

answered by voice mail because the cell phone has been turned off).

7 Click Submit to save your changes and return to the Find Me/Follow Me screen.

8 If you want to disable the external destination, click Disable under the Commands column.

9 If you want to delete the external destination, click Delete under the Commands column.

10 When the confirmation box appears, click Ok to proceed, or Cancel to return to the Find Me/

Follow Me screen without deleting the destination.

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