Avaya CallPilot Message Networking Manual do Utilizador descarregar pdf (Página 34)

34 Chapter 3 Setting up AMIS

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Testing network message capability

Use the AMIS Loopback Mailbox to test your network message capability. The Loopback

Mailbox is a test mailbox that lets you determine whether AMIS messages are being sent over the

network. Each site in a network has a Loopback Mailbox.

To test AMIS using the Loopback Mailbox, record a message and send it to the Loopback Mailbox

of another site in the network. The Loopback Mailbox sends the message back to the mailbox you

use at your location. This lets you see if your site’s network identification number is properly set

up and if your site can receive messages from other sites in the network.

Before you test network message capability

For your local and destination sites

1 Check that you have Network Delivery, Network Reply and Network Receive enabled in your

General Networking settings. For more information see “Setting the general networking

properties” on page 39.

2 Check that there is no Call Blocking during the time that you want to test the Loopback

Mailbox. For more information, see “Setting up Call Blocking times” on page 25.

For your local sites

Check that the mailbox you use to send the network message from has a Class of Service that has

networking enabled. For more information, see the CallPilot Manager Set Up and Operation

Guide.

For your destination sites

Make sure that in the destination site’s AMIS Network Properties that Loopback is enabled. For

more information, see “To set up AMIS networking properties” on page 22.

Note: The Loopback Mailbox is created automatically when AMIS is installed. If the

mailbox number length is 2 digits, the Loopback Mailbox number is 13. If the mailbox

number length is 4 digits, the Loopback Mailbox number is 1003. If the Group List

leading digit is 1, then the leading digit of the Loopback Mailbox is 2 instead of 1. The

following table shows you how to determine your Loopback Mailbox number.

1 2 ... 29 30 31 32 33 34 35 36 37 38 39 ... 77 78

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Avaya CallPilot Message Networking Manual do Utilizador Página 34