Avaya LAN CTE Guia de Configuração Página 1

BCMBusiness Communications ManagerDocument Status: StandardDocument Version: 04.01Document Number: NN40010-601Date: August 2008LAN CTE Configuration

10 Chapter 1 Getting startedNN40010-601• familiarity with the network management platform (for example, Domain Manager) on your systemAcronymsThe

Chapter 1 Getting started 11LAN CTE Configuration GuideHow to get HelpThis section explains how to get help for Nortel products and services.Getting

12 Chapter 1 Getting startedNN40010-601

13LAN CTE Configuration GuideChapter 2Configuring the BCM system and clientsYou must configure the LAN CTE software on your BCM system if you are usin

14 Chapter 2 Configuring the BCM system and clientsNN40010-601Configuring BCM to support TAPI applicationsIf you intend to install TAPI applicati

Chapter 2 Configuring the BCM system and clients 15LAN CTE Configuration Guidecommonly, extension numbers are associated with the computer; for examp

16 Chapter 2 Configuring the BCM system and clientsNN40010-6017 Click the OK button.To remove LAN CTE clientsIf there is a LAN CTE client that no

Chapter 2 Configuring the BCM system and clients 17LAN CTE Configuration GuideInstalling LAN CTE software on the client computerThe steps you perform

18 Chapter 2 Configuring the BCM system and clientsNN40010-601Installing CTE and TAPI applicationsYou are now ready to install CTE applications a

Chapter 2 Configuring the BCM system and clients 19LAN CTE Configuration GuideConnecting to a different BCMIf you want the client computer to connect

Copyright © 2006-2008 Nortel Networks, All Rights ReservedThe information in this document is subject to change without notice. The statements, config

20 Chapter 2 Configuring the BCM system and clientsNN40010-601

21LAN CTE Configuration GuideChapter 3Viewing LAN CTE informationAfter LAN CTE is installed and configured, you can view information about LAN CTE and

22 Chapter 3 Viewing LAN CTE informationNN40010-601

23LAN CTE Configuration GuideChapter 4TroubleshootingThis chapter describes problems you may encounter when using LAN CTE and provides possible resolu

24 Chapter 4 TroubleshootingNN40010-601

Index 25LAN CTE Configuration GuideIndexBBCMconfiguration 13BCM50CTI 7Cclient computerand TAPI applications 14installing LAN CTE software on 1

26 IndexNN40010-601

Task List 3LAN CTE Configuration GuideTask ListTo enable LAN CTE software for TAPI ...

4 Task ListNN40010-601

Contents 5LAN CTE Configuration GuideContentsChapter 1Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 ContentsNN40010-601

7LAN CTE Configuration GuideChapter 1Getting startedThis section contains information on the following topics:• “About LAN CTE” on page 7• “Audience”

8 Chapter 1 Getting startedNN40010-601Table 1 How LAN CTE works ElementDescriptionTelephony applicationsTelephony applications are installed on

Chapter 1 Getting started 9LAN CTE Configuration GuideThis diagram shows how messages and commands are passed between the client computers and the BC