manuais Avaya BCM

Avaya BCM Manual de Instalação (302 páginas)

Marca: Avaya | Categoria: Servidores | Tamanho: 5.44 MB |

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Índice

Maintenance Guide

1

NorthAmericanRegulations

3

Hearing-aid compatibility

4

Electromagnetic compatibility

4

Use of a music source

5

6 North American Regulations

6

Contents

7

8 Contents

8

Contents 9

9

Enterprise Edge Software 117

10

Replacements 129

11

12 Contents

12

Contents 13

13

14 Contents

14

How to use this guide

15

Symbolsusedinthisguide

16

Section I - Enterprise Edge

17

Hardware components

19

Hard diskFanPower supply

22

DIMM slots

22

Connection Ports

23

Parallel

24

Software components

26

Enterprise Edge Call Center

28

Enterprise Edge VoIP Gateway

28

Enterprise Edge TSP

28

Media Services Card

31

Music on hold input

32

Page output

32

Page relay

32

Auxiliary ringer

32

Station media bay modules

34

Figure 6 EE-DSM 16

35

Front view

35

Rear view

35

Figure 7 EE-DSM 32

36

Trunk media bay modules

37

Figure 9 EE-DTM

38

Figure 10 EE-CTM

40

Telephones and adapters

41

Enterprise Edge Companion

42

16 Base Stations

43

Data Hardware Description

45

46 Data Hardware Description

46

Enterprise Edge system

47

Installation Overview

49

50 Installation Overview

50

Introduction

51

Before you start

51

Environment Checklist

52

Electrical requirements

52

Internal wiring requirements

53

System equipment and supplies

54

Check that the power is on

60

Power supply switch

61

Wiring overview

64

Connect the wiring

65

BIX blocks

66

5. Install the telephones

68

Install the telephones

72

Before Installation

74

Music-on-hold input

83

Install Companion

86

Figure 29 RPI mounting holes

88

Figure 31 RPI components

89

IBIIBIIBIIBI

91

Input connections

92

Install Base Stations

95

Install a Base Station

96

RJ11 jack

97

Install portable telephones

98

Ceiling mount

104

all mount

104

Power up the system

108

Task over view

109

Configuring your computer

114

• Enterprise Edge Software

117

118 Enterprise Edge Software

118

Enterprise Edge Software

119

Next step

121

122 Enterprise Edge Software

122

Software documentation

123

124 Enterprise Edge Software

124

Overview

125

Computer requirements

126

Browser requirements

126

Hardware Upgrades

129

Special tools

131

Remove the connections

132

Remove the front cover

134

Replacing memory

135

136 Replacing memory

136

Figure 47 Remove the DIMM

136

Replacing memory 137

137

Figure 48 Install a DIMM

137

138 Replacing memory

138

Removing the battery

139

Installing the new battery

140

Replacing the hard disk

143

Installing a new hard disk

145

146 Replacing the hard disk

146

Replacing the fan

147

148 Replacing the fan

148

Installing a new fan

149

150 Replacing the fan

150

Replacing the power supply

151

Installing a new power supply

152

Upgrading or replacing?

162

Preparing for an upgrade

163

Module numbers

164

166 Preparing for an upgrade

166

Top EE-DTM

167

2 and 3

169

Default switch settings

171

172 Preparing for an upgrade

172

Replacing the MSC

173

174 Replacing the MSC

174

Figure 60 Slot cover lock

174

Do not touch the connector

174

Install the MSC

175

176 Replacing the MSC

176

Figure 62 Install the MSC

176

Replacing the EE-CTM

177

178 Replacing the EE-CTM

178

180 Replacing the EE-CTM

180

Installing the EE-CTM

182

Replacing the EE-CTM 183

183

184 Replacing the EE-CTM

184

Replacing the EE-DTM

185

186 Replacing the EE-DTM

186

188 Replacing the EE-DTM

188

Installing the EE-DTM

190

Replacing the EE-DTM 191

191

192 Replacing the EE-DTM

192

Replacing the EE-DSM 16

193

194 Replacing the EE-DSM 16

194

196 Replacing the EE-DSM 16

196

Installing the EE-DSM 16

198

Replacing the EE-DSM 16 199

199

200 Replacing the EE-DSM 16

200

Replacing the EE-DSM 32

201

202 Replacing the EE-DSM 32

202

204 Replacing the EE-DSM 32

204

Installing the EE-DSM 32

206

Replacing the EE-DSM 32 207

207

208 Replacing the EE-DSM 32

208

Replacing the EE-ASM 8

209

210 Replacing the EE-ASM 8

210

212 Replacing the EE-ASM 8

212

Installing the EE-ASM 8

214

Replacing the EE-ASM 8 215

215

216 Replacing the EE-ASM 8

216

Replacing a telephone

217

218 Replacing a telephone

218

• Replacing the modem card

219

• Replacing the LAN card

219

• Replacing the WAN card

219

Replacing the modem card

223

Install the modem card

224

Replacing the modem card 225

225

226 Replacing the modem card

226

Replacing the LAN card

227

Install the LAN card

228

Replacing the LAN card 229

229

230 Replacing the LAN card

230

Replacing the WAN card

231

Install the WAN card

232

Replacing the WAN card 233

233

234 Replacing the WAN card

234

Maintenance

235

Troubleshooting

237

238 Troubleshooting

238

Troubleshooting 239

239

240 Troubleshooting

240

242 Maintenance

242

Appendix A: BIX overview

243

244 Appendix A: BIX overview

244

Appendix A: BIX overview 245

245

BIX mount installation

246

Appendix A: BIX overview 247

247

248 Appendix A: BIX overview

248

BIX cable connection

249

250 Appendix A: BIX overview

250

Appendix A: BIX overview 253

253

254 Appendix A: BIX overview

254

Appendix A: BIX overview 257

257

BIX label strips

259

260 Appendix A: BIX overview

260

Installing the VNC viewer

261

Installing the telnet client

261

Using VNC

262

Quitting VNC

263

Glossary

265

266 Glossary

266

Glossary 267

267

268 Glossary

268

Glossary 269

269

270 Glossary

270

Glossary 271

271

272 Glossary

272

Glossary 273

273

274 Glossary

274

Glossary 275

275

276 Glossary

276

Glossary 277

277

278 Glossary

278

Glossary 279

279

280 Glossary

280

Glossary 281

281

282 Glossary

282

Glossary 283

283

284 Glossary

284

Glossary 285

285

286 Glossary

286

Glossary 287

287

288 Glossary

288

Glossary 289

289

290 Glossary

290

Glossary 291

291

292 Glossary

292

Glossary 293

293

294 Glossary

294

(‡) uses two of

294

Operator Manager 28

299

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