Avaya Configuring BayStack Remote Access Manual do Utilizador Página 132

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Configuring BayStack Remote Access
B-8 117341-A Rev. A
Identifying Remote Connectivity Problems
The sections that follow provide guidelines for isolating a router addressing
problem or a netboot problem. Proceed to the appropriate section:
Displaying Messages from the BayStack Router Console
Displaying Statistics and Error Messages
Guidelines for Using Packet Capture
Guidelines for Using a LAN Protocol Analyzer
Displaying Messages from the BayStack Router Console
If you cannot connect to the BayStack router using Site Manager, Bay Networks
recommends that you use a modem or terminal console to connect to the router
using the Technician Interface.
If you cable a modem to the BayStack router, you can dial in and connect to the
router remotely. This setup provides the same capabilities as an on-site console
connection. Modem communications, however, are slower.
Viewing a BayStack router error message and entering commands using a modem
connection may simplify troubleshooting if you are not at the BayStack router
site. As an alternative, you can ask the person at the BayStack router site to read
the console messages to you and then you can tell that person which commands to
enter.
Displaying Statistics and Error Messages
Use the Statistics Manager Quick Get tool or the Technician Interface get
command to display the number of BootP and TFTP packets forwarded and
dropped for each interface in the path between the BayStack router and the BootP
server.
Use the Events Manager or the Technician Interface
log command
to display the
events associated with the interface and the BootP and TFTP protocols.
See Configuring and Managing Routers with Site Manager for instructions on
using the Quick Get tool and the Events Manager. See Event Messages for
Routers for a description of events that appear in the log. See Using Technician
Interface Software for instructions on using the
get and log commands.
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