Avaya Media Processing Server Series System (Software Release 2.1) Manual do Utilizador descarregar pdf (Página 42)

Avaya Media Processing Server Series System Reference Manual

Page 42 # P0602477 Ver: 3.1.11

CCM

CCM resides in the VOS subcomponent of the MPS component. Two CCM processes

will exist in the VOS subcomponent: CCM and CCMA. CCM manages and controls

phone lines and all resources required for interacting with the phone line (caller).

CCMA provides administrative services only, and does not provide phone line related

services (i.e., outdial, call transfer, etc.). Configuration is accomplished in one of two

ways: process wide or line/application specific. Process wide configuration is setup in

ccm_phoneline.cfg (for CCM) or ccm_admin.cfg (for CCMA).

Line/application specific configuration is achieved by the application by setting up its

required configuration when it binds with CCM/CCMA.

The CCM process is primarily responsible for:

• managing the phone line state dynamic

• allocating and deallocating internal and external resources, as well as

administering the former

• command queue management and synchronization

• element name parsing for play, record and delete requests

• servicing audio play and record requests

• data input management (touch-tones, user edit sequences, etc)

• third party call control (conference management)

• maintaining call statistics

The CCMA process is primarily responsible for:

• command queue management and synchronization

• element name parsing for delete and element conversion requests

• MMF event reporting

• maintaining statistics

The VSH interface provides the ability to send commands to CCM. For a list of these

commands, see the CCM Commands section in the Avaya Media Processing Server

Series Command Reference Manual.

CCM associations:

• Connections: VAMP, NCD, TRIP, TCAD, VMM, PMGR

• Location: $MPSHOME/bin or %MPSHOME%\bin

• Configuration Files:

• For CCM: $MPSHOME/mpsN/etc/ccm_phoneline.cfg

• For CCMA: $MPSHOME/mpsN/etc/ccm_admin.cfg

• SRP Startup File: $MPSHOME/mpsN/etc/vos.cfg

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Avaya Media Processing Server Series System (Software Release 2.1) Manual do Utilizador Página 42