Avaya MultiVantage Configuration Manager Release 1.2 Guia de Configuração descarregar pdf (Página 11)

Avaya MultiVantage™ Configuration Manager Installation and Configuration 11

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Customers can access only the resources in Table 1 (not Table 2). To view

Avaya web sites, Avaya recommends that you use Internet Explorer.

Table 1. Customer-Accessible Resources

Resource Contact Information

Avaya Support Centre http://support.avaya.com/

Network Management

Software Systems

Support group

1-800-237-0016.

Avaya Technical Services

Organization (TSO)

For calls about Avaya Site Administration: 1-

800-242-2121 extension 15312.

Remote Network

Implementation Services

(RNIS)

http://www1.avaya.com/enterprise/who/

docs/implementationservices/

fullprodinfo.html

Toll Fraud Intervention 1-800-643-2353 prompt 1.

Table 2. Avaya Internal Resources

Resource Contact Information

Avaya Enterprise

Management Support

http://aem-support.dr.avaya.com/

Avaya Technology and

Consulting Team (ATAC)

Phone: 1-888-297-4700

Main site (requires a password):

http://forum.avaya.com

Remote Network

Implementation Services

(RNIS)

http://associate2.avaya.com/sales_market/

products/data-implementation-services/

VisAbility Management

Services Support Plan

http://associate2.avaya.com/solution/

support_plans/#Enterprise

VMS002 Form http://associate2.avaya.com/sales_market/

products/data-implementation-services/

Then click “Avaya VisAbility™ Management

Suite Configuration Request Form #2.”

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