Avaya BCM 2.0 Call Center Reporting Manual do Utilizador descarregar pdf (Página 12)

Installing Enterprise Edge 2.0 Call Center Reporting

Enterprise Edge 2.0 Call Center Reporting Set Up and Operation Guide P0911643 Issue 02

3. Click the option for File Sharing:

“I want to be able to give others access to my files.”

4. Click on the

button, the computer will prompt you to restart your PC.

5. After the restart open the C: Drive of the Master PC, using Windows Explorer.

6. Right click on the folder marked

Program Files\Nortel Networks\Call Center Reporting

One of the drop down options is

Sharing

. Click on this and you are shown the following:

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Avaya BCM 2.0 Call Center Reporting Manual do Utilizador Página 12