Avaya Business Communications Manager 5.0 - Fault and Performance Management Manual do Utilizador descarregar pdf (Página 17)

Fault and performance management fundamentals 17

Nortel Business Communications Manager 5.0

Fault and Performance Management

NN40170-701 01.01 Standard

August 2009

Emails are not sent under the following conditions:

• network failure between the BCM and the SMTP server

• invalid SMTP server address or SMTP port

• conditions causing the SMTP server to reject the email including wrong

TO address, wrong FROM address, or incorrect user ID and password

details

Alarm profile

An alarm profile simplifies alarm management by automatically enabling or

disabling alarms in bulk based on their severity. This can be done for each

supported alarm destination. BCM supports five profiles, as detailed in Table

The BCM supports the following alarm destinations:

• Business Element Manager alarm list — viewable in the alarm panel of the

Business Element Manager

• Email — alarm is sent as an email to any provisioned destinations

• SNMP — alarm is sent as a SNMP trap to any configured trap receivers

• Alarm set — alarm is sent to the BCM designated telephone set

See Table 2 for details on the alarm profile types.

To refine alarms that should be sent to a specified destination, select the

alarm profile name and the alarm destination, and then apply settings. For

more information about selecting an alarm profile, seeNotify and select an

alarm profile (page 26).

Table 2 BCM alarm profiles

Profiles Description

Critical Any alarm in this category has critical alarm designation.

Critical and Major This category has critical and major alarm designation.

Critical, Major and Minor Any alarm in this category has critical, major or minor alarm

designation.

All All possible alarms.

None -

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