Copyright 2012 Avaya Inc. All rights reserved.
Use pursuant to the terms of your signed agreement or Avaya policy.
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2. Ensure that you can access the Avaya Support web site using a web browser so that you can download the patch.
3. Take a backup of the Network Management server using the NM Backup Utility, so that you can restore the server,
if required.
Note: Before running the NM 6.0 Avaya B5800 Branch Gateway 6.1 2Q11 SP patch installer, start the Windows Task
Manager, and ensure that all the Avaya Network Management services have either completely started, or have
completely stopped. The service pack may not install properly if any of the Avaya Network Management services are in
the starting mode.
Installing the NM6.0 Avaya B5800 Branch Gateway 6.1 2Q11 SP patch
Important:
Currently, the following Network Management Server operating systems support User Account Control (UAC), for example,
Microsoft Windows 2008, Microsoft Windows 7 Professional, or Microsoft Windows 2008 R2. If you install the patch on a
server running on any of the mentioned Microsoft Windows operating systems, and the UAC mode is on, right-click the
service pack exe and select Run as administrator. If you do not run the service pack exe this way, the service pack might
not install properly. For more information on User Account Control (UAC) visit the Microsoft website.
1. Download the self-extracting executable file: enm60_a/jointfilesconvert/92501/bg_sp_patch.exe from the Avaya support site.
2. Ask all other users to log off the system. Close all open windows and applications.
3. To run the file, double click on it or use right click and select Open.
Note:
If you are using Microsoft Internet Explorer, you can run the self-extracting executable file directly from the internet.
Select Run from the current location if you do so.
4. Follow the installation instructions on screen to install the update.
5. Reboot your computer after the installation process completes.
Installation Steps for Avaya Branch Gateway Manager on the Client Computer
1. Uninstall the existing IP Office Manager if it is installed on the client computer.
2. Open your web browser and go to Avaya Integrated Management launch product page.
3. Click the link Avaya B5800 Branch Gateway R6.1 on the IM launch page.
4. Download IP Office Manager from the same link and install it on the client machine.
5. Reboot Windows on the client system.
Note:
While you are creating hardware template for ABG using PIM IP Office, after you have launched the IP
Office Manager, the system asks you to select a control unit. For ABG, select the control unit as ABG
B5800 (not IP 500v2) from the device list.
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