Avaya Business Communications ManagerRelease 6.0Document Status: StandardDocument Number: NN40170-401Document Version: 02.03Date: October 2010Avaya Bu
10 Chapter 1 Getting startedNN40170-401
11Avaya Business Communications Manager 6.0 Upgrade GuideChapter 2Pre upgrade procedureBefore you attempt the upgrade, review the following pre upgrad
12 Chapter 2 Pre upgrade procedureNN40170-401Upgrading an SRG50 system does not impact service to sets in Normal mode. However, if a WAN failure occur
Chapter 2 Pre upgrade procedure 13Avaya Business Communications Manager 6.0 Upgrade Guide• Generate and apply the Unified Messaging keycode: If you ar
14 Chapter 2 Pre upgrade procedureNN40170-401
15Avaya Business Communications Manager 6.0 Upgrade GuideChapter 3Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0This section describes the steps to
16 Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0NN40170-401If scheduling the upgrade, ensure a sufficient gap between the download time
Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0 17Avaya Business Communications Manager 6.0 Upgrade GuideScheduling the upgradeUsing Busin
18 Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0NN40170-401Applying the keycode fileBefore upgrading the BCM software to 6.0 you must ap
Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0 19Avaya Business Communications Manager 6.0 Upgrade GuideFigure 1 BCM50 (or SRG50) keyco
© 2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and ac
20 Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0NN40170-4015 Click OK. There is no need to wait after applying the keycode, you can proc
Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0 21Avaya Business Communications Manager 6.0 Upgrade GuideNetwork Foldera In the Network fo
22 Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0NN40170-401Figure 3 BCM50 (or SRG50) Find Software Updates screenFigure 4 BCM450 Fin
Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0 23Avaya Business Communications Manager 6.0 Upgrade GuideFigure 5 BCM450 Find Software U
24 Chapter 3 Upgrading to BCM50 6.0, BCM450 6.0, and SRG50 6.0NN40170-40111 If you are upgrading a BCM450 system and have just applied the BCM450.R100
25Avaya Business Communications Manager 6.0 Upgrade GuideChapter 4Upgrading the BCM200/400 hardwareThis section describes the steps to upgrade a BCM20
26 Chapter 4 Upgrading the BCM200/400 hardwareNN40170-401Saving your current configuration using the Data Migration ManagerThe Data Migration Manager
Chapter 4 Upgrading the BCM200/400 hardware 27Avaya Business Communications Manager 6.0 Upgrade Guide6 Enter the BCM IP address and your login credent
28 Chapter 4 Upgrading the BCM200/400 hardwareNN40170-401Saving the extracted DMM data to a .xcm file (recommended)If you intend to migrate your curre
Chapter 4 Upgrading the BCM200/400 hardware 29Avaya Business Communications Manager 6.0 Upgrade GuideA progress window appears as the data saves as a
Contents 3Avaya Business Communications Manager 6.0 Upgrade GuideContentsCustomer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 Chapter 4 Upgrading the BCM200/400 hardwareNN40170-401To prepare your data for migration1 Start the DMM and click Prepare Data for Device, under Op
Chapter 4 Upgrading the BCM200/400 hardware 31Avaya Business Communications Manager 6.0 Upgrade GuideTo export your configuration data1 Start the DMM
32 Chapter 4 Upgrading the BCM200/400 hardwareNN40170-401Upgrading the BCM200/400 hardwareUse the following procedures to upgrade your BCM400 or BCM20
Chapter 4 Upgrading the BCM200/400 hardware 33Avaya Business Communications Manager 6.0 Upgrade Guide12 Place the new CIF card on top of the old IO ca
34 Chapter 4 Upgrading the BCM200/400 hardwareNN40170-4015 Remove the Base Function Tray (BFT). For more information, see BCM200/400 Installation and
Chapter 4 Upgrading the BCM200/400 hardware 35Avaya Business Communications Manager 6.0 Upgrade Guide17 Install the new BCM450 BFT with the new HDD pr
36 Chapter 4 Upgrading the BCM200/400 hardwareNN40170-401
37Avaya Business Communications Manager 6.0 Upgrade GuideChapter 5Post upgrade activitiesThe following section contains activities that you must perfo
38 Chapter 5 Post upgrade activitiesNN40170-401• (Optional) Upgrade the manufacturing image to BCM 6.0: Until you upgrade the manufacturing image, a S
Chapter 5 Post upgrade activities 39Avaya Business Communications Manager 6.0 Upgrade Guide4 From the Welcome to BCM Web page, click Main tab.5 Click
4 ContentsNN40170-401Saving the extracted DMM data to an Excel file (optional) . . . . . . . . . . . . . . . . . . 29Preparing your configuration dat
40 Chapter 5 Post upgrade activitiesNN40170-4013 Enter the administrator user name and password:Default user name: nnadminDefault password: PlsChgMe!F
Chapter 5 Post upgrade activities 41Avaya Business Communications Manager 6.0 Upgrade GuideTo upgrade the manufacturing image1 Obtain the software upd
42 Chapter 5 Post upgrade activitiesNN40170-401• Password—Enter the password of the user.• Directory—Enter the path to the subdirectory of the network
43Avaya Business Communications Manager 6.0 Upgrade GuideAppendix ATroubleshootingThis chapter provides information about troubleshooting the BCM 6.0
44 Appendix A TroubleshootingNN40170-401and Communication Server CS 2100 Configuration-Survivable Remote Gateway 50 (NN42200-500).3 Restore the BCM (o
Appendix A Troubleshooting 45Avaya Business Communications Manager 6.0 Upgrade Guide
5Avaya Business Communications Manager 6.0 Upgrade GuideCustomer serviceVisit the Avaya Web site to access the complete range of services and support
6 Customer serviceNN40170-401
7Avaya Business Communications Manager 6.0 Upgrade GuideChapter 1Getting startedUse this document to upgrade from:• Business Communications Manager 50
8 Chapter 1 Getting startedNN40170-401Features not availableThere are no hardware changes from BCM450 1.0 to BCM450 5.0, from BCM50 2.0, BCM50 3.0, or
Chapter 1 Getting started 9Avaya Business Communications Manager 6.0 Upgrade Guide• reinstallation of all client applications supported by BCM 6.0 on
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